Technical Manager, Software Engineering (Elevare Health)

Providence Healthcare • Vancouver, BC

4d • CA$118,923 - CA$170,951 • Remote

About The Position

Technology has the power to transform health care—but only when great ideas become secure, scalable solutions that clinicians and patients can rely on. As Technical Manager with Elevare Health, powered by PHC Ventures, you'll play a pivotal leadership role in bringing innovative digital health products to life. Working alongside the Director of Software Engineering, you'll lead the delivery of complex software initiatives, shape technical strategy and architecture, and mentor a high-performing engineering team building solutions that support better care across Providence Health Care and beyond. If you're passionate about modern software engineering, cloud technologies, and using technology to solve meaningful healthcare challenges faced by patients and clinical teams, this is an opportunity to help shape the future of digital health in British Columbia.

Reporting to the Director of Software Engineering, the Technical Manager is accountable for the successful delivery of complex, cross-functional technology programs within PHC’s software portfolio. The role provides program-level leadership across architecture, engineering, and delivery, ensuring that solutions are scalable, secure, interoperable, and aligned with organizational and provincial digital health priorities. Acting as the primary bridge between engineering teams, clinical stakeholders, IMITS, and external partners, the Technical Manager ensures that technical solutions are effectively translated from business and clinical needs into robust, production-ready systems. The role drives consistency in architecture and engineering practices, promotes adoption of cloud-native and hybrid platforms, and advances delivery maturity through Agile methodologies, CI/CD, automated testing, and modern DevOps practices.

The Technical Manager is responsible for coordinating multiple concurrent initiatives, managing dependencies and risks, and establishing governance processes that support reliable, high-quality delivery. In parallel, the role ensures that all solutions meet privacy, security, and compliance requirements, including participation in Privacy Impact Assessments (PIA) and Security Threat and Risk Assessments (STRA), and adherence to applicable healthcare standards and interoperability frameworks.

This role requires a balance of technical depth, program leadership, and stakeholder engagement to drive measurable outcomes, improve system reliability and performance, and support the delivery of high-quality, data-informed patient care.

Requirements

• Master’s degree in Computer Science, Computer/Electrical Engineering or a related discipline plus seven (7) to ten (10) years of experience in software development and system design, with at least two (2) years in a leadership or program delivery role or an equivalent combination of education, training and experience.
• Experience delivering complex technical programs in Agile environments, with strong understanding of DevOps practices and software delivery lifecycle.
• Demonstrated experience with cloud platforms, preferably AWS, and familiarity with Azure environments.
• Strong knowledge of system architecture, distributed systems, and integration patterns.
• Working knowledge of data platforms, SQL, and reporting/analytics tools.
• Strong leadership and decision-making capabilities in complex technical environments.
• Ability to manage, coach and mentor others.
• Ability to align technical solutions with business and clinical objectives.
• Excellent communication skills, with the ability to translate complex technical concepts for diverse audiences.
• Ability to effectively with others in a team environment.
• Proven ability to manage competing priorities, risks, and stakeholder expectations.
• High level of professionalism, discretion, and commitment to confidentiality.

Nice To Haves

• Experience in healthcare environments and familiarity with interoperability standards (e.g., HL7, FHIR) is an asset.
• Project or program management certifications (e.g., PMP) are considered an asset.

Responsibilities

• Lead complex digital health initiatives: Drive the end-to-end delivery of multiple software programs, coordinating cross-functional engineering teams while ensuring projects are delivered on time, meet quality standards, and align with organizational priorities.
• Shape technical architecture and engineering practices: Guide system architecture, cloud strategy, DevOps, and software engineering best practices to build secure, scalable, and reliable digital solutions that support long-term growth.
• Partner with clinical and technical stakeholders: Translate clinical and business needs into production-ready technology by collaborating with clinicians, IMITS, product teams, and external partners to design practical, user-focused solutions.
• Mentor teams and ensure quality delivery: Provide leadership to software developers, establish strong engineering standards, oversee governance and risk management, and ensure solutions meet privacy, security, interoperability, and regulatory requirements.
• Leads end-to-end delivery of complex, multi-stream technical programs, ensuring alignment with strategic objectives, timelines, and budgets.
• Establishes and maintains Agile delivery practices that emphasize engineering maturity, including iterative development, continuous integration, and continuous delivery (CI/CD).
• Oversees program governance, risk management, and dependency coordination across teams and stakeholders.
• Tracks program progress, identifies risks and issues, and implements mitigation strategies to ensure successful delivery outcomes.
• Works collaboratively with clinical, business, and technical stakeholders to define requirements and translate them into scalable technical solutions.
• Supervises and manages a team of senior software developers and related staff. Recruits, hires, orients and trains team members. Works with staff members to set goals and objectives, evaluates staff performance, determines developmental/training requirements and engages in disciplinary action in consultation with HR Partner, if required.
• Provides leadership and direction to cross-functional teams, including data scientists, developers, analysts, and external partners.
• Supports resource planning including managing budget for assigned area in collaboration with Director.
• Facilitates communication and consensus across diverse stakeholder groups.
• Defines and evolves system architecture in alignment with enterprise standards, focusing on scalability, resilience, and maintainability.
• Leads adoption of cloud-native and hybrid architectures, primarily within AWS (e.g., compute, storage, networking, serverless), with working knowledge of Azure services where applicable.
• Promotes modern architectural patterns, including API-first design, microservices, and event-driven systems.
• Guides implementation of infrastructure as code (IaC), containerization, and environment standardization across development and production environments.
• Ensures solutions are designed for high availability, disaster recovery, and performance optimization.
• Establishes and enforces software engineering best practices, including: Version control strategies (Git-based workflows), Automated testing (unit, integration, end-to-end), CI/CD pipelines for build, test, and deployment automation, Release management and environment promotion strategies.
• Oversees code quality, technical design reviews, and adherence to development standards.
• Ensures effective monitoring, logging, and observability practices are implemented across systems.
• Supports teams in adopting modern toolchains and improving engineering productivity and reliability.
• Provides technical oversight for system integration across provincial health platforms and services.
• Supports interoperability initiatives, with awareness of healthcare standards such as HL7, FHIR, and SMART on FHIR where applicable.
• Guides API design, data exchange patterns, and integration with internal and external systems.
• Oversees design and integration of data platforms supporting reporting, analytics, and operational insights.
• Maintains working knowledge of SQL-based systems, data transformation processes, and reporting tools (e.g., Power BI), while focusing on architectural and program-level concerns rather than hands-on development.
• Ensures data quality, integrity, and availability to support clinical and operational decision-making.
• Ensures all systems comply with applicable privacy, security, and regulatory requirements.
• Leads or supports completion of Privacy Impact Assessments (PIA) and Security Threat and Risk Assessments (STRA).
• Implements secure development practices, including access controls, encryption, and vulnerability management.
• Collaborates with security and privacy teams to ensure ongoing compliance with provincial and organizational standards.

Benefits

• Competitive Pay: $118,923 - $170,951 per year, depending on experience
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• Remote work opportunity.
• Meaningful impact: You will have the opportunity to work for an organization that is deeply committed to safeguarding of our surrounding environment by contributing to high quality care while promoting sustainable practices in your everyday work.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior