Technical Manager - Project

NBCUniversal•Universal City, CA

2d•$90,000 - $120,000•Onsite

About The Position

The Technical Manager – Capital Projects is responsible for on-site coordination, integration, and oversight of capital projects at Universal Studios Hollywood (USH). This role serves as a key liaison between Global Attraction Programs (GAP), Technical Services, site operations, and external partners to ensure projects are executed efficiently and in alignment with approved scope, schedule, and budget. This position is focused on driving day-to-day execution, facilitating communication across teams, resolving issues in the field, and providing clear, consistent project reporting to remote stakeholders. The Technical Manager also provides on-site technical leadership, enabling informed decision-making with vendors and partners to support timely and effective project delivery.

Requirements

Bachelor’s degree in Engineering, Construction Management, Project Management, or a related field (or equivalent experience)
5+ years of experience in capital project delivery, construction, themed entertainment, or related environments
Demonstrated experience coordinating complex, cross-functional projects with multiple stakeholders
Experience in on-site project execution, field engineering, or technical coordination roles
Strong project coordination and stakeholder management skills
Ability to drive alignment and execution across multiple teams without direct authority
Strong communication skills, including the ability to translate technical concepts into clear updates for stakeholders
Solid technical foundation with the ability to evaluate field conditions and support engineering-related decisions
Working knowledge of ride and show systems or comparable complex systems (mechanical, electrical, controls, etc.)
Strong organizational skills with attention to detail and follow-through
Proactive problem-solving mindset with the ability to make sound decisions in a fast-paced field environment
Ability to work evenings, weekends, and holidays as required to support project schedules and coordination with global teams
Willingness to work a variety of shifts including long term overnight shifts.
Willingness to be regularly present on-site to support active project execution

Nice To Haves

Experience in themed entertainment, attractions, or large-scale facilities projects
Familiarity with USH operations and/or live operating environments
Experience working with global or remote teams
Strong balance of technical acumen and project delivery focus
Experience working in a union environment

Responsibilities

Coordinate and support on-site execution of multiple capital projects, including rides, shows, and infrastructure scopes
Facilitate daily/weekly coordination across project teams, site operations, maintenance, and vendors
Identify, escalate, and help resolve site-related issues impacting scope, schedule, or cost
Support implementation of project plans, ensuring alignment with site constraints and operational needs
Act as the primary on-site liaison between USH, GAP, Technical Services, Legal, Sourcing, and external partners
Ensure alignment between project teams and park operations, maintenance, and safety stakeholders
Coordinate site access, logistics, installation sequencing, and operational impacts
Support cross-functional communication and decision-making to maintain project momentum
Serve as the on-site technical lead for assigned projects, supporting the review of engineering analyses, technical submittals, design packages, and installation approaches
Provide on-site technical judgment and decision-making to address field conditions, vendor questions, and installation challenges, escalating to USH, GAP, and/or Engineering & Safety leadership for complex or out-of-tolerance issues
Translate operational and maintenance needs into clear technical requirements and support alignment with design intent
Ensure technical coordination across disciplines to support constructability, installation, and integration
Ensure all project work complies with applicable local regulations (e.g., LA DBS, DOSH), industry standards (e.g., ASTM F24), and internal Universal Destinations & Experiences engineering specifications
Plan, manage, and participate in testing, commissioning, and acceptance activities, including verifying that systems meet safety, reliability, maintainability, and operational requirements
Track and coordinate resolution of field issues identified during installation and commissioning
Develop and maintain clear, consistent project status reporting (schedule, cost, risks, key milestones)
Provide regular updates to leadership and remote stakeholders
Track and communicate risks, issues, and mitigation plans in a timely manner
Support maintenance of project schedules and budgets, ensuring transparency and accountability
Drive vendors, contractors, and internal trades to ensure work is progressing in alignment with project plans
Monitor site activities and provide visibility into vendor performance and execution progress
Support review and coordination of RFIs, submittals, and field changes to ensure proper alignment and documentation
Ensure all on-site activities are executed in accordance with applicable safety standards, site procedures, and regulatory requirements
Partner with Safety and Operations teams to support safe execution of all project work