Technical Learning Program Architect

Cynet Systems•Raleigh, NC

1d•Hybrid

About The Position

The role purpose is to create the architecture and implementation roadmap for a training and development program to be piloted in HUB Operations as well as the Automation & Communication and Power Conversion Solutions Operating Units. Specific areas of focus will include onboarding, early career development, new employee development, and management development. Incorporation of knowledge from existing corporate functional competency models or technical training content will be in scope, while the creation of actual technical training will remain out of scope. The initial focus will be on the engineering population. The organization has employees at different career levels—from entry-level engineers through highly experienced professionals—but currently lacks a clearly structured learning curriculum aligned to those career stages. The individual will help evaluate what learning should look like across levels such as P10, P20, P30, P40, and P50, recognizing that the training needs will differ significantly by experience level. The hiring team is open to someone who already has experience using AI tools for content creation, instructional design, research, curriculum development, or similar activities. At minimum, the candidate should be highly interested in learning how to use AI effectively. The expectation is not necessarily to create perfect materials immediately, but to develop useful content quickly, iterate, and continuously improve it. This is an evolving/conceptual assignment where not every process, deliverable, or requirement has been defined, and the candidate will help create that structure.

Requirements

Significant experience in learning architecture, curriculum strategy, instructional design, technical enablement, or corporate learning.
Demonstrated experience assessing fragmented learning environments and building structured programs, academies, onboarding curricula, or technical learning ecosystems from the ground up.
Strong capability in content inventory, needs analysis, curriculum mapping, learning-path design, assessment strategy, and program evaluation.
Experience facilitating SMEs and translating complex technical knowledge into practical learning experiences.
Ability to create structure from ambiguity and lead Client, design, stakeholder review, pilots, and implementation planning.
Knowledge of adult learning, blended learning, accessibility, inclusive design, and sustainable content governance.
Proficiency with modern authoring, collaboration, content-management, and learning-platform tools.
Practical experience using generative AI to improve learning work, with sound judgment regarding validation, confidentiality, intellectual property, bias, and responsible use.
Excellent consulting, facilitation, written communication, and stakeholder-management skills.
Bachelor's degree in a relevant field, or equivalent relevant experience.

Nice To Haves

Experience supporting engineering, manufacturing, energy, technology, field-service, or other technical workforces.
Experience designing learning for employees and third-party workers with differing access or compliance requirements.
Portfolio demonstrating learning architecture, curriculum maps, onboarding programs, or academy design.
Experience using AI to support learning-content development would be a strong advantage.
Highly interested in learning how to use AI effectively.

Responsibilities

Establish overview of training and development process (TDP) in lifecycle terms from onboarding through retirement.
Conduct a comprehensive inventory of training materials, technical documentation, recordings, job aids, tools, and knowledge assets across target departments and align according to the TDP lifecycle.
Collect data associated with gaps, challenges, and opportunities for improvement in the TDP lifecycle.
Facilitate working sessions with technical SMEs, leaders, HR, and Learning & Development to capture requirements and critical knowledge.
Identify content and capability gaps and prioritize them based on business risk, learner need, and impact.
Design the learning architecture, including role-based curricula, onboarding pathways, sequencing, proficiency milestones, assessments, and delivery methods.
Ensure alignment with minimum requirements per ISO9001 certification standards.
Guide SMEs in creating or updating content using practical templates and standards; directly develop priority assets when needed.
Define repository structure, naming conventions, ownership, version control, review cycles, and maintenance processes.
Pilot priority learning pathways, gather feedback, and refine the architecture before broader implementation.
Use approved AI tools responsibly to accelerate Client, classification, gap analysis, curriculum mapping, drafting, and quality review, with SME validation and human oversight.
Transfer the methodology, tools, and governance model to designated owners.
Identify training that already exists globally.
Evaluate whether existing content can be repurposed, localized, translated, or delivered differently rather than recreated from scratch.
Observe and assess the onboarding/training experience of new engineers, identify what worked and what did not, gather feedback from the new employees, document gaps in the current training experience, and use those findings to help design a more scalable and structured learning approach for future engineering hires.