About The Position

The AI Software & Platform Team designs and operates the core platform infrastructure connecting Cisco enterprise product dashboards with agentic AI capabilities. Its multi-service architecture includes agentic orchestrators and high-throughput API gateways that integrate AI capabilities into the Cisco ecosystem for real-time operational workflows at scale. The team works with Go and Python microservices and focuses on high-scale innovation and security resilience. As a Senior Technical Lead, you will own architectural direction and cross-service technical execution for a distributed AI platform, ensuring robust identity and multi-tenancy. You will author end-to-end technical specifications, break complex designs into executable work streams across engineering teams, strengthen service-to-service communication through cryptographic identity signing and zero-trust verification, and lead CVE remediation and production triage. You will establish engineering standards and mentor senior engineers to advance the platform’s technical maturity.

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline and 12+ years of professional software engineering experience; or a master’s degree and 8+ years; or a PhD and 5+ years; or an equivalent combination of education and verified industry software engineering experience.
  • At least 7 years designing, building, and operating high-concurrency distributed backend microservices in production, with experience in both Go and Python.
  • At least 4 years designing and implementing enterprise authentication and authorization systems, such as OAuth 2.0/OIDC, JWT, RFC 8693 token exchange, or mTLS.
  • Experience leveraging code generation tools and agents for software development.
  • Experience building or integrating LLM orchestration frameworks, agentic runtimes such as ReAct, tool-calling interfaces, or Model Context Protocol servers.
  • Experience deploying and operating services on Kubernetes with automated secret management and distributed tracing such as OpenTelemetry/APM.

Nice To Haves

  • Experience designing API gateways, gRPC/protobuf service definitions, and shared client libraries across large monorepos.
  • Experience with distributed workflow engines such as Temporal and real-time event streaming such as SSE, WebSockets, or Kafka.
  • Experience with feature flag lifecycle management and targeting using tools such as LaunchDarkly.
  • Experience leading remediation programs in collaboration with internal offensive security or red-team penetration testing groups.
  • Experience integrating vector databases such as Weaviate, Milvus, or Qdrant and relational databases such as PostgreSQL/pgx at scale.

Responsibilities

  • Own architectural direction and cross-service technical execution for a distributed AI platform.
  • Ensure robust identity and multi-tenancy.
  • Author end-to-end technical specifications for platform capabilities.
  • Decompose complex system designs into executable work streams across multiple engineering teams.
  • Strengthen service-to-service communication by deploying cryptographic identity signing and zero-trust verification.
  • Lead structured CVE remediation and production triage.
  • Establish high engineering standards.
  • Mentor senior engineers.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Cisco restricted stock unit grants may be available, subject to eligibility and continued employment.
  • 10 paid holidays per full calendar year and one floating holiday for non-exempt employees
  • Paid birthday day off, year-end holiday shutdown, and four paid personal wellness days
  • Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued according to the stated policy.
  • Exempt employees participate in a flexible vacation time-off program, subject to availability and business limitations.
  • 80 hours of sick time on hire and each January 1, with up to 80 unused hours carried forward.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional 10 paid volunteer days per full calendar year
  • Annual bonuses may be available for non-sales roles, subject to Cisco policies.
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