Technical Leader, SIte Reliability Engineer
About The Position
The Platform Engineering organization is responsible for building and operating the foundational cloud-native platforms that power engineering across Cisco Network Platform. Our team owns the Kubernetes ecosystem used by thousands of developers, spanning hundreds of clusters across public and on-premise environments. We provide the infrastructure, automation, observability, security, and self-service capabilities that enable product teams to build and operate services reliably at scale. We are a highly collaborative team of SREs who enjoy solving complex distributed systems challenges. Our culture emphasizes ownership, operational excellence, automation, and continuous improvement. This is an opportunity to shape the future of Kubernetes and platform engineering within Cisco Network Platform while influencing the experience of engineers across the company.
Requirements
- Bachelor’s degree (or equivalent experience) and 12+ years of experience designing, building, and operating large-scale distributed systems in production environments, with a proven track record of leading cross-organizational platform initiatives.
- 7+ years of experience operating Kubernetes platforms and cloud-native infrastructure in production (including multi-cluster environments) and expertise in cloud-native infrastructure across AWS, Azure, GCP, on-prem or hybrid clouds.
- Prior experience designing, operating, and troubleshooting networking architectures for large-scale Kubernetes platforms, including CNI implementations and service mesh.
- Experience with Infrastructure-as-Code and GitOps technologies, specifically utilizing Terraform and ArgoCD.
- Experience implementing SRE practices, including SLOs/SLIs, incident management, production readiness reviews, and automated remediation.
Nice To Haves
- Experience with migrating monolithic applications to a microservices architecture.
- Knowledge of foundational networking concepts (e.g., switching, routing, Wi-Fi, IoT).
- Advanced knowledge of observability tools and implementing comprehensive monitoring strategies for distributed systems.
- Experience driving toil reduction through advanced automation and self-service developer platforms.
Responsibilities
- Lead the design, implementation, and optimization of our Kubernetes platform capabilities across cloud and on-premises environments, supporting mission-critical workloads at scale.
- Drive technical initiatives that improve reliability, security, scalability, and developer productivity for hundreds of engineering teams using Infrastructure-as-Code and GitOps.
- Partner with engineering, security, and product teams to execute platform roadmaps and deliver on company-critical reliability goals.
- Provide technical leadership during major incidents, architecture reviews, platform transformations, and strategic infrastructure investments.
- Mentor senior engineers and help raise the engineering bar through hands-on technical leadership, code/design reviews, operational excellence, and automated remediation.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt employees)
- flexible vacation time off program (exempt employees)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
