Technical Lead, Data Strategy
About The Position
The Office of Data Strategy (ODS), within New York City’s Office of Technology and Innovation, partners with City agencies to improve data-driven decision-making and deliver services more equitably and effectively. ODS supports agency operations through data analytics, improves access to Open Data, develops secure interagency data-sharing infrastructure, automates data integration, strengthens data quality, and improves the City’s data-sharing platforms and user experience. The Technical Lead oversees the reliability, security, scalability, and automation of the organization's analytics and enterprise platforms. The role provides technical leadership to system administrators and technical specialists while contributing hands-on to cloud infrastructure, systems architecture, DevOps, automation, and application delivery. The Technical Lead serves as the team's technical and operational lead and may act as the Senior Director's delegate for operational and technical matters.
Requirements
- Meet one of the stated education and experience pathways for the Computer Systems Manager qualification: a master's degree in computer science and three years of qualifying IT experience; a bachelor's degree and four years of qualifying IT experience; a high school diploma or equivalent and six years of qualifying IT experience; or an equivalent combination of education and experience.
- Qualifying IT experience must be progressively responsible and include areas such as application or systems development, data communications and networking, database administration, data processing, or user services.
- At least 18 months of qualifying experience must be in an administrative, managerial, executive, or supervisory capacity.
- All candidates must have at least a high school diploma or equivalent and at least three years of qualifying IT experience, including the required 18 months of administrative, managerial, executive, or supervisory experience.
- The role is open to current City employees permanent in the title and people reachable on the current civil service list; applicants with other civil service titles who meet the preferred requirements may also submit a resume for consideration.
Responsibilities
- Lead, mentor, and provide technical direction to system administrators and technical staff.
- Oversee the day-to-day operation, reliability, security, and performance of infrastructure and platform services.
- Design, implement, and support cloud and on-premises infrastructure solutions.
- Drive DevOps practices, including Infrastructure as Code, CI/CD, automation, observability, and security.
- Partner with application development teams to improve deployment, platform reliability, and developer productivity.
- Serve as the primary technical escalation point for complex infrastructure and application issues.
- Establish standards for monitoring, disaster recovery, resiliency, capacity planning, and performance optimization.
- Lead incident response, root cause analysis, and continuous service improvement.
- Act on behalf of the Senior Director for technical and operational matters, including team coordination, as required.
Benefits
- Benefits are offered, but specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
