Technical Lead, Professional Services

OutSystems

11d • $131,750 - $160,425 • Hybrid

About The Position

Agentic AI is reshaping how enterprises build software, and our Professional Services team is at the forefront of delivering it. We're looking for a Technical Lead to drive hands-on delivery of governed agentic systems and next-generation applications on the OutSystems AI Development Platform, turning customers' most complex business challenges into production-ready solutions. You'll work at the leading edge of Agentic Systems Engineering - OutSystems' approach to building and governing enterprise agentic systems on one unified platform - as the trusted technical advisor who owns the architecture and sets the quality bar for every engagement.

Requirements

• BS/BA in Computer Science or a related field, or equivalent practical experience.
• 7+ years of software development experience, including 2+ years in a technical leadership role.
• Strong experience in web and mobile application development, solution design, and architecture patterns, with proficiency in .NET, SQL, RESTful APIs, and JavaScript—preferably using Agile methodologies.
• Strong consulting and customer-facing skills, with the ability to build trusted relationships with enterprise stakeholders and translate business needs into technical direction.
• Strategic thinker who can apply technology to advance customer business objectives.
• Familiarity with AI/ML concepts, LLMs, or agentic frameworks; hands-on experience building AI solutions is a strong plus.
• OutSystems development experience and certifications are a strong plus.
• Willingness to travel as needed to support customer engagements.

Responsibilities

• Own the technical quality of customer engagements—leading solution design, hands-on development, and code reviews across projects, including agentic AI solutions built on OutSystems.
• Define and own the technical vision and solution architecture for customer deliveries—designing enterprise-scalable systems that bring together Agentic Systems Engineering and an open ecosystem of agentic tools, from Mentor in the IDE to Claude Code, OpenAI Codex, and Cursor, to solve real business problems.
• Govern the safe delivery of agentic systems—grounding agents in each customer's architecture through the Enterprise Context Graph, and putting guardrails, automated reviews, and real-time observability in place to validate non-deterministic AI output before it reaches production.
• Act as a trusted advisor to enterprise customers—navigating ambiguity and communicating complex technical concepts to both technical and non-technical audiences.
• Partner with Engagement Managers and Solution Delivery Managers as the technical lead on each engagement—owning technical direction while they own commercial and delivery management—and work directly with customer stakeholders to turn requirements into executable solutions.
• Mentor development teams, raising the technical bar across engagements.
• Contribute to the growth of the Professional Services practice through technical thought leadership—documentation, reusable components, playbooks, blog posts, and speaking engagements.

Benefits

• Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.
• A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.
• OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior