Technical Lead L1

Wipro•Marysville, WA

14h•Onsite

About The Position

Wipro Limited is seeking a Technical Lead L1 with an onsite presence in Marysville, Ohio, to manage Microsoft 365 environments. This role involves direct client communication and effective customer management. The ideal candidate will manage Microsoft 365 environments at L2, L3, and L4 levels, with a strong understanding of Exchange servers and their roles. Experience with mail flow in Exchange/O365 hybrid environments, various Exchange/Microsoft 365 connectors, M365 mail filtering/hygiene solutions, Microsoft Exchange Edge server, and Active Directory is essential. Knowledge of SSO with M365, including ADFS, email clients like Microsoft Outlook, MS Teams, and OWA, and mail archiving solutions is also required. The role includes troubleshooting and configuration of Anti-spam, SPF, DMARC, DKIM, and addressing client connectivity issues.

Requirements

Over all experience 8+ Years
4 to 5 years managing a large scale M365 hybrid environment
Previous Microsoft 365 administration and troubleshooting experience is required
DCTS Wintel Consulting
Experience: 5-8 Years

Nice To Haves

A Master’s degree
Microsoft Certification a plus
Familiarity with Azure, Microsoft Hyper-V, Microsoft Exchange Edge server’s administration, of TCP/IP (OS, firewalls configuration)

Responsibilities

Proactive in direct client communication and capable of managing customers effectively with an onsite presence.
Manage Microsoft 365 environment at L2, L3, L4 level.
Manage Exchange servers and their roles.
Work with mail flow in detail for Exchange/O365 hybrid environment.
Work with different types of connectors available in Exchange/Microsoft 365.
Manage M365 mail filtering/hygiene solution, Microsoft Exchange Edge server and Active Directory.
Manage SSO with M365, including ADFS.
Support Email client like Microsoft Outlook, MS Teams and OWA.
Manage Mail Archiving solution.
Troubleshoot and configure Anti-spam, SPF, DMARC, DKIM.
Address client connectivity issues.