Technical Lead, Automation & AI Enablement

TireHub • Dunwoody, GA

1d

About The Position

The Automation & AI Enablement Technical Lead is a hands-on technical leader responsible for architecting and delivering TireHub’s enterprise automation and AI enablement programs. The role directs end-to-end solution design and execution across Microsoft Power Platform, Copilot Studio, and Microsoft Foundry, while managing and developing a team of engineers. The lead translates business problems into production-ready AI-powered automation, partners with stakeholders to identify and prioritize opportunities, and owns technical direction, delivery quality, and team capability growth. The position reports to the Sr. Leader, BI & Analytics.

The role establishes enterprise architecture, technical standards, governance, and best practices for solution design, security, and lifecycle management. It leads the development and deployment of AI agents, copilots, and automation workflows; integrates these solutions with enterprise systems; and ensures reliability, observability, and security. The lead balances hands-on technical contribution with team oversight and works across business, IT, security, and distributed onshore and offshore teams.

The position operates in a fast-paced, dynamic environment. Most work is performed sitting and viewing monitors, with frequent opportunities to move around and occasional handling or lifting of light articles. Flexible hours are required to accommodate critical system changes and emergency events, and travel may be up to 10%.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience.
• At least 7 years of experience in automation engineering, solution architecture, or a related technical role.
• At least 5 years of hands-on experience with Microsoft Power Platform, including Power Automate, Power Apps, and Power Pages.
• At least 2 years of experience designing and deploying AI-powered solutions, including conversational AI, AI agents, or LLM-based applications.
• Demonstrated experience with Microsoft Copilot Studio, including agent design, topic authoring, channel deployment, and integration with enterprise data sources.
• Experience with Microsoft Foundry (Azure AI Foundry), including model deployment, prompt engineering, RAG pipelines, and responsible AI practices.
• At least 2 years of direct people management or technical lead experience, including managing onshore and/or offshore team members.
• Experience with Azure integration services, including Logic Apps, Service Bus, Azure Functions, and Application Insights.
• Proficiency in API integration patterns, including REST, GraphQL, and OAuth/token-based authentication.
• Proficiency in SQL and at least one programming language: Python, C#, or Scala.
• Demonstrated project management skills and ability to lead cross-functional initiatives in an Agile environment.
• Expert-level Microsoft Power Platform proficiency, including complex flow design, model-driven and canvas app development, security role configuration, and ALM practices.
• Deep hands-on expertise in Copilot Studio, including multi-topic agent design, enterprise data integration through connectors and plugins, channel deployment, and AI-assisted automation flows.
• Proven Microsoft Foundry capability, including configuring model endpoints, grounding and RAG architecture, prompt engineering, model-output evaluation, and responsible AI controls.
• Strong integration architecture skills connecting Power Platform, Copilot Studio, and Foundry with Dynamics 365, SharePoint, Azure services, and third-party systems.
• Experience building observable, production-grade solutions with error handling, logging, and alerting.
• Ability to lead, coach, and hold a small engineering team accountable.
• Ability to partner with business stakeholders and translate process needs into technical automation and AI requirements.
• Advanced analytical and critical-thinking skills to troubleshoot automation workflows, AI agent behavior, and system integrations.
• Ability to balance hands-on contribution and team leadership in a fast-paced Agile environment.
• Ability to manage multiple workstreams and prioritize across a complex delivery portfolio.
• Intellectual curiosity and a history of continuous self-improvement, particularly in evolving AI domains.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Valid driver’s license and at least 2 years of driving experience; learner’s permit time does not count.

Nice To Haves

• Master’s degree.
• Experience managing distributed or offshore team members.
• Experience with Microsoft Dynamics 365 and its integration patterns with Power Platform and Copilot Studio.
• Familiarity with Microsoft Fabric, Dataverse, and Azure SQL as sources for AI grounding and automation triggers.
• Experience building autonomous or semi-autonomous multi-agent systems using Copilot Studio agent orchestration or Azure AI agent frameworks.
• Hands-on experience with prompt engineering techniques, few-shot learning, chain-of-thought patterns, and LLM evaluation frameworks.
• Relevant Microsoft certifications, with strong preference for PL-600, PL-400, AI-102, or AZ-204.
• At least 3 years of driving experience is preferred.

Responsibilities

• Directly manage, mentor, and develop engineers; set goals, provide feedback, and support professional growth.
• Establish team standards for solution design, documentation, testing, and deployment.
• Coordinate work across onshore and offshore team members and maintain delivery velocity.
• Design and own enterprise architecture for automation and AI programs across Power Platform, Copilot Studio, and Microsoft Foundry.
• Establish architecture patterns connecting AI agents, automated workflows, and enterprise systems, including Microsoft Fabric, Dataverse, Azure services, ERP systems, and third-party APIs.
• Define technical standards, governance frameworks, and best practices for solution design, security, and lifecycle management.
• Evaluate new Microsoft AI and automation capabilities through proofs of concept and pilots.
• Partner with IT security to ensure solutions meet data privacy, access control, and compliance requirements.
• Collaborate with business stakeholders to understand processes and create scalable AI-powered automation solutions.
• Provide technical leadership for cross-functional initiatives, guide design decisions, review architectures, and ensure delivery quality.
• Design, develop, and deploy AI agents and copilots using Microsoft Copilot Studio, including conversational agents, task automation bots, and multi-agent solutions.
• Architect and implement Microsoft Foundry solutions, including model selection and grounding, prompt engineering, RAG patterns, and responsible AI guardrails.
• Build and modernize end-to-end workflows using Power Automate, Power Apps, Logic Apps, and Azure integration services.
• Design integration layers using REST APIs, Dataverse, Service Bus, and Azure services.
• Ensure solution reliability, observability, and security through error handling, logging, alerting, and monitoring.
• Analyze business processes, identify AI and automation opportunities, and translate functional requirements into technical specifications and user stories.
• Deliver technical demonstrations and enablement sessions to support stakeholder adoption.
• Maintain technical documentation and establish team knowledge standards.
• Lead sprint planning and delivery cadence in an Agile/Sprint environment.
• Contribute to solution design, code review, and architecture decisions while balancing leadership responsibilities.
• Research, recommend, and apply emerging automation and AI techniques.
• Ensure adherence to TireHub policies, procedures, and guidelines, and complete other tasks as assigned by leadership.

Benefits

• No-cost health insurance option.
• TireHub-funded Health Savings Account.
• TireHub-paid short- and long-term disability insurance.
• TireHub-paid life insurance.
• Paid vacation and holidays.
• Parental leave programs.
• 401(k) with TireHub match.
• Tire discounts and other perks.
• Access to TireHub headquarters in Ravinia Plaza, including free parking, a free gym, restaurants, and outdoor spaces.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior