Technical Lead - Application Development & Maintenance

Capgemini • Mississauga, ON

3d • CA$76,336 - CA$179,088

About The Position

We are seeking an experienced Technical Lead with 8–10 years of experience to lead Application Development (AD) and Application Maintenance & Support (AMS) initiatives in a Telecom domain environment. The role involves managing enterprise Java and middleware-based applications, supporting transition from client teams, ensuring application stability, and driving continuous improvement using modern observability and AI-driven practices.

Requirements

• Java 8, 21, Spring Boot, Struts, Servlets
• Oracle Service Bus (OSB 11gR1)
• WebLogic, Tomcat
• Oracle Database (SQL, PL/SQL)
• Hands-on experience with REST/SOAP services and enterprise application development
• Experience in AD/AMS delivery models and production support environments
• Linux Red Hat 8,9 and shell scripting
• Virtual server environments
• Dynatrace (APM, distributed tracing, monitoring)
• Splunk (log analysis, SPL queries, dashboards)
• Git, Jenkins/Azure DevOps
• ServiceNow/JIRA
• Security standards (OAuth2, SSL)
• Legacy modernization experience
• SonarQube – code quality and vulnerability management
• Build tools: Maven/Gradle
• Version control: Git (GitHub)
• CI/CD: Jenkins / Azure DevOps
• Familiarity with release pipelines and automation frameworks
• ServiceNow, JIRA – incident, problem, and change management
• Experience handling production incidents, RCA, SLA-driven delivery
• Strong background in transition projects and support stabilization
• GitHub Copilot or similar AI coding tools
• AIOps using Dynatrace and Splunk ML toolkit
• AI-driven anomaly detection and log analytics
• Generative AI API exposure (Azure OpenAI)
• Automation and intelligent DevOps pipelines

Nice To Haves

• Telecom billing systems knowledge
• Microservices, Docker, Kubernetes
• Cloud platforms (Azure/AWS)

Responsibilities

• Own end-to-end lifecycle of telecom billing and enterprise applications including enhancements, maintenance, and production support
• Lead knowledge transition from client teams including documentation, reverse engineering, and risk mitigation
• Perform impact analysis, solution design, and estimation for enhancements and defects
• Provide L2/L3 support including triaging, root cause analysis, and incident resolution
• Ensure SLA/KPI adherence for incident, change, and problem management
• Design and implement integration flows using OSB and web services
• Manage release cycles and deployments across environments
• Implement monitoring using Dynatrace and log analytics using Splunk
• Drive proactive monitoring, performance tuning, and anomaly detection
• Create dashboards, alerts, and observability metrics for system health
• Maintain runbooks, SOPs, and architecture documentation
• Ensure secure coding practices and quality enforcement using SonarQube
• Collaborate with business, QA, DevOps, and operations teams
• Mentor team members and drive knowledge transfer effectiveness
• Leverage AI tools for development, monitoring, and automation improvements

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed