Technical Laboratory Coordinator

HCA Healthcare • Richmond, VA

4d • Onsite

About The Position

Chippenham Hospital is seeking a Technical Laboratory Coordinator to oversee technical work and personnel in the laboratory. The coordinator reviews work performed by others, resolves technical problems, ensures remedial actions are taken, and maintains accreditation with JCAHO, CAP, state, and FDA requirements. The role demonstrates leadership, broad knowledge of laboratory departments, and the ability to make decisions independently, including assuming responsibilities in the laboratory technical director’s absence.

The coordinator evaluates and monitors testing personnel competency, identifies training needs, supports hiring and employee orientation, conducts performance appraisals as directed, and manages staff resources. The role establishes and maintains laboratory quality improvement and quality control programs, ensures appropriate testing parameters are maintained, and identifies opportunities to improve patient service and departmental financial performance.

The position also performs laboratory testing and related work, including phlebotomy and accession responsibilities, investigating abnormal or incompatible results, maintaining instrumentation, ensuring supplies are available, documenting work accurately, and keeping the work environment clean and safe. The coordinator prioritizes and completes assigned duties, provides laboratory consultation, and treats colleagues, patients, and physicians professionally.

Requirements

• Bachelor’s degree in Medical Technology or a related science is required.
• Registry eligible; successful completion of MT or MLS within 18 months of hire is required.
• Continuing education to maintain registry or licensure is required.
• ASCP or AMT certification is accepted.
• Decision-making supported by in-depth knowledge of laboratory procedures, principles, and instruments.
• Excellent oral and written communication skills.

Nice To Haves

• At least two years of supervisory experience is preferred.

Responsibilities

• Review the work of others in the department, resolve technical problems, and ensure remedial actions are taken.
• Maintain accreditation with JCAHO, CAP, state, and FDA requirements.
• Serve as a role model and demonstrate leadership through performance standards, accountability, and delegation.
• Identify training and education needs and evaluate, monitor, and ensure the competency of testing personnel assigned to the section or shift.
• Perform performance appraisals as directed by the laboratory technical director and discipline employees in accordance with hospital policy at the director’s direction.
• Assume responsibilities and make decisions as needed when the laboratory technical director is absent.
• Perform work according to established policies and procedures, correlate results with diagnoses and each other, and investigate incompatible or abnormal results.
• Prioritize and plan duties, complete assigned work during the shift, and leave minimal work for the next shift.
• Provide on-site and telephone laboratory consultation and respond to calls using available files and information.
• Identify ways to increase section revenues and reduce expenses.
• Assist with hiring appropriate staff and, as assigned, integrate training, education, and feedback systems.
• Manage human resources effectively and motivate staff without undermining section supervisors.
• Establish and maintain laboratory quality improvement and quality control programs, including appropriate testing parameters and monitoring of acceptable levels.
• Coordinate and manage orientation for new laboratory employees.
• Identify problems and opportunities to improve patient service.
• Perform testing in a timely manner and document work legibly, accurately, and completely.
• Maintain a clean and safe work environment and perform preventive maintenance on section instrumentation.
• Ensure supplies are available.
• Participate in phlebotomy and accession responsibilities.
• Follow hospital and departmental dress codes.
• Complete reports and evaluations within requested time frames.
• Treat coworkers, patients, and physicians with respect, courtesy, and professionalism; contribute to departmental morale and accept constructive criticism.
• Perform other duties as assigned.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager