Technical Laboratory Assistant

OhioHealth

1d•Onsite

About The Position

OhioHealth is a health system that believes in a lifelong partnership for wellness and sickness, guiding individuals to be healthy. They are a High Reliability Organization (HRO) focused on safety, quality, and efficiency. The Technical Laboratory Assistant (TLA) performs phlebotomy and various technical and clerical functions in the Laboratory, adapting to the needs of different campuses. The role involves routine laboratory procedures based on human growth and development principles, adhering to established lab guidelines with a focus on customer service, teamwork, adaptability, problem-solving, communication, and personal excellence. The position handles various body fluids and specimens, which may be contaminated with infectious diseases, including HIV and other bloodborne pathogens. OhioHealth is a nationally recognized, innovative healthcare system committed to providing world-class patient care in a supportive, professional environment, and is recognized as a Great Place to Work CertifiedTM organization.

Requirements

High School or GED
DL - Driver's License - Department of Motor Vehicles (Required for associates working in a skilled nursing facility setting)
Personal auto insurance (Required for associates working in a skilled nursing facility setting)
Customer Service skills
Computer skills
Communication skills
Medical Terminology
6 months - 1 year experience in phlebotomy and/or specimen processing

Responsibilities

Perform phlebotomy and/or specimen processing depending on job location (70%).
Adhere to Safety and Infection Control practices.
Provide customer service to clinicians and clients.
Be comfortable and professional on the telephone, able to communicate with physician office staff and clinical staff, and laboratory associates.
Communicate with patients and their families, and use service recovery where necessary.
Perform associated computer related tasks (i.e. LIS, e-Source) (15%).
Train new employees and students (5%).
Adhere to regulatory compliance including National Patient Safety Goals, CAP, OSHA, JCAHO, CMS, OSH and Laboratory Policies and Procedures (5%).
Maintain competencies, mandatory required education (ACE) (5%).
Perform miscellaneous tasks as assigned.
Focus on safety, quality and efficiency in performing job duties as a High Reliability Organization (HRO).