Technical IT Director – Dayforce

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Roswell, GA
•Hybrid

About The Position

Vestis is seeking an experienced Technical IT Director – Dayforce to provide technical leadership, administration, architecture, integration, and ongoing optimization of the Dayforce platform. This leader will own the technical direction, operational performance, governance, security, integration strategy, and long-term roadmap for Dayforce while partnering closely with HR, Payroll, Benefits, Finance, enterprise architecture, cybersecurity, infrastructure, data, and application teams. The role requires a hands-on technical leader who can translate business needs into scalable platform solutions, manage complex configurations and integrations, strengthen system governance, and ensure Dayforce operates as a reliable, secure, and value-producing enterprise platform.

Requirements

  • 8–10+ years of experience in enterprise HR technology, HCM systems, IT applications, or related technology environments.
  • 5+ years of hands-on Dayforce technical, administration, architecture, implementation, or integration experience.
  • Deep knowledge of Dayforce configuration, security, workflows, business rules, organizational structures, and platform capabilities.
  • Strong experience with Dayforce integrations, APIs, data interfaces, web services, and enterprise system integration.
  • Experience leading Dayforce implementations, enhancements, production support, and platform optimization efforts.
  • Strong understanding of HCM, HR, payroll, workforce management, benefits, time and attendance, and related enterprise processes.
  • Experience managing internal technical teams and third-party resources.
  • Strong technical architecture, solution design, troubleshooting, analytical, and problem-solving capabilities.
  • Strong executive communication, stakeholder management, leadership, and decision-making skills.
  • Ability to translate complex technical concepts into clear business decisions, trade-offs, and recommendations.

Nice To Haves

  • Dayforce certification(s) strongly preferred.
  • Experience with SQL, data concepts, reporting structures, and enterprise application architecture preferred.
  • Experience supporting HR, payroll, or workforce management transformations in a complex enterprise environment preferred.
  • Experience working with audit, compliance, privacy, cybersecurity, and access-control requirements for enterprise HR platforms preferred.

Responsibilities

  • Serve as the technical owner and subject matter expert for the Dayforce platform, providing overall technical direction, governance, administration, and platform stewardship.
  • Lead the design, configuration, implementation, enhancement, and ongoing support of Dayforce across Core HR, Payroll, Benefits, Workforce Management, Time & Attendance, Talent, Recruiting, and related capabilities.
  • Define and maintain Dayforce technical architecture, configuration standards, security models, integration standards, data governance practices, and operating procedures.
  • Lead complex Dayforce configurations, including business rules, workflows, pay policies, schedules, eligibility rules, security roles, organizational structures, and related system settings.
  • Own the Dayforce technical strategy and roadmap, including enhancements, upgrades, new functionality, integrations, automation opportunities, and optimization initiatives.
  • Lead the design, development, implementation, and support of Dayforce integrations with HR, payroll, finance, identity, benefits, timekeeping, reporting, and other enterprise systems.
  • Oversee APIs, web services, integration tools, data exchanges, interfaces, and third-party integrations involving Dayforce.
  • Establish and maintain data governance, data integrity, security, privacy, and quality standards across the Dayforce environment.
  • Lead technical troubleshooting, root-cause analysis, incident resolution, production support, and continuous improvement for Dayforce.
  • Manage Dayforce releases, upgrades, patches, regression testing, user acceptance testing, change control, and production deployments.
  • Oversee Dayforce security, roles, permissions, access controls, segregation of duties, audit readiness, and compliance requirements.
  • Develop and maintain architecture diagrams, configuration documentation, operational runbooks, standards, and support procedures.
  • Establish KPIs, service levels, operational metrics, and support processes to measure Dayforce performance, reliability, delivery quality, and user experience.
  • Manage technical risks, dependencies, capacity, priorities, vendor performance, and technology decisions related to the Dayforce platform.
  • Partner with HR, Payroll, Benefits, Finance, and business teams to translate requirements into scalable Dayforce technical solutions.
  • Lead technical requirements gathering, solution design, estimates, feasibility assessments, and implementation planning for Dayforce initiatives.
  • Partner with enterprise architecture, cybersecurity, infrastructure, data, and application teams to ensure Dayforce aligns with broader IT standards and enterprise platform practices.
  • Manage external consultants, implementation partners, vendors, and Dayforce support resources to ensure high-quality delivery and sustained operational performance.
  • Provide technical leadership for Dayforce implementations, acquisitions, organizational changes, major enhancements, and complex system transformations.
  • Lead and mentor Dayforce administrators, developers, analysts, integration specialists, and other technical resources as applicable.
  • Communicate complex technical concepts in clear business terms and provide practical recommendations to stakeholders and senior leaders.

Benefits

  • Equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
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