About The Position

PSEG is looking for a Summer 2026 Technical Intern for the Quality and Analytics team – Customer Contact. This job involves working as a Customer Contact Analytics Associate. This position will be Hybrid Fixed.

Requirements

  • The successful incumbent(s) must be actively pursuing a bachelor's or master's degree from an accredited institution in Business Administration/Computer Science/Economics and graduating between December 2026 and May 2029.
  • Students graduating in May/June 2026 are not eligible unless they are enrolling in a post-graduate degree program in the fall term of 2026.
  • PSEG recognizes institutions of higher education which are accredited by the Council for Higher Education Accreditation or equivalent.
  • Incumbents must have completed freshman level course work for consideration.
  • Because this position willrequire traveling to various PSEG locations (General Office, Edison Training Center), a valid driver’s license and safe driving record required.
  • Department of Energy’s regulation 10 CFR 810 is required.
  • Incumbents are expected to work 40 hours per week over the duration of the summer internship.
  • We are targeting currently enrolled/matriculating students that are able to commute to their designated work location as needed.
  • Housing, transportation, and immigration support will not be provided in association with these positions.
  • Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
  • As an employee of PSEG, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
  • For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
  • Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana.
  • Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles.
  • Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

Nice To Haves

  • 3.0 GPA
  • Computer Science experience
  • Customer Service experience
  • Attention to detail
  • Strong work ethic

Responsibilities

  • Call Monitoring
  • Data Gathering
  • Generating daily reports

Benefits

  • medical
  • dental
  • vision
  • parental leave and family leave programs
  • behavioral health programs
  • 401(k) with company match
  • life insurance
  • tuition reimbursement
  • generous paid time off

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What This Job Offers

Job Type

Full-time

Career Level

Intern

Number of Employees

5,001-10,000 employees

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