Technical Integration Quality Assurance Specialist

SK Battery America•White Plains, AL

6d•$95,000 - $105,000•Hybrid

About The Position

We are seeking a Technical Integration Quality Assurance Specialist to join our Firm. This position will be based in our White Plains, NY office (hybrid). The Technical Integration Quality Assurance Specialist is responsible for evaluating application quality and usability that supports the Firm’s end-user requirements. Executes manual functional, regression, integration, and reporting. Documents and reports test results. Develops and maintains test plans.

Requirements

Knowledge of Microsoft Office 365, NetDocuments, and current Windows OS
Knowledge of relevant firm computer software programs, with the ability to learn new software and operating system
Knowledge of general testing procedures and methodologies
Familiarity with software architecture and development processes
Excellent documentation and reporting skills
Demonstrates effective interpersonal and communication skills, both verbally and in writing
Demonstrates close attention to detail
Excellent analytical, troubleshooting, organizational, and planning skills
Ability to handle multiple projects and shifting priorities
Ability to handle sensitive matters and maintain confidentiality
Ability to organize and prioritize work
Ability to work well in a demanding and fast-paced environment
Ability to work well independently as well as effectively within a team
Ability to use discretion and exercise independent and sound judgment
Flexibility to adjust hours and work the hours necessary to meet operating and business needs
High School diploma or equivalent
Minimum of three years related experience in business computing environment

Responsibilities

Evaluates program functionality and system integration for the Firm's desktop applications, including various in-house applications and specifically Microsoft Office 365 and NetDocuments.
Develops and maintains test plans and test cases.
Verifies, validates, documents and reports test results.
Reports defects to developers and application managers and verifies corrections.
Identifies areas of improvement if necessary.
Ensures that new and existing product functionality are reliable, defect free and function as intended.
Documents instructions and procedures.
Investigates and troubleshoots customer's technical and application issues referred by Technical Support.
Tests new software and hardware prior to deployment and system modifications to prepare for implementation.
Participates in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Provides feedback and recommendations to developers and/or vendors on software use, ability, and functionality.
Develops software documentation to ensure technical accuracy, compliance, or completeness for users.
Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
Manages Firm resources responsibly.
Complies with and understands Firm operation, policies, and procedures.
Performs other related duties as assigned.

Benefits

Competitive salaries
year-end discretionary bonuses
Comprehensive health care (medical, dental, vision)
savings plan/401(k)
voluntary benefits
Generous paid time off
Paid leave options, including parental
In-classroom, remote, and on-demand learning and professional development opportunities
Robust well-being classes and programs
Opportunities to give back and make an impact in local communities