Tech Int Eng II
About The Position
The Office of Learning & Information Technology Services (OLITS) is dedicated to supporting the use of technology to enhance the teaching and learning mission of the UW System universities. OLITS staff have responsibility for systemwide collaboration and enhancement of six major areas of Information Technology: overall systemwide IT planning; technology for teaching and learning; development of major administrative systems; wide area networking issues; library automation and collections enhancement; and research and development in emerging technologies. In addition, OLITS develops and supports information technology systems and services that allow UW System Administration staff to effectively and efficiently perform their responsibilities. This is a full-time, salaried (exempt), academic staff position.
Requirements
- Bachelor's degree in computer science, information technology, related field, or 2+ years of experience supporting IT services and systems in a complex organization.
- Proficiency with automation of tasks utilizing API’s
- Experience with scripting/languages (Python, PowerShell, Perl, etc.)
Nice To Haves
- One or more years in DevOps or related role
- AWS/Azure/GCP experience
- Proficiency in Python/Bash
- CI/CD tooling (Jenkins/GitLab)
- Docker/Kubernetes
- IaC tools
- Strong collaboration skills
- Experience with AI development, Copilot Studio or AWS Bedrock
- Experience with cloud applications, M365, Okta
Responsibilities
- Integrates, identifies, troubleshoots, monitors, and resolves moderately complex, routine, and varied supported services, systems, network, and application problems according to established processes and procedures
- Develops, programs, tests, and maintains automation solutions and scripts to improve system functionality, efficiency, and reliability
- Serves as a point of contact for internal and external stakeholders, identifies needs, provides solution options, and communicates issue updates and resolutions
- Participates in the evaluation of new vendor software releases and impacts. Documents and communicates system enhancements or changes
- Assists with the planning and coordination of system resources, upgrades, security, implementations, and integrations
- Configures, maintains, upgrades, develops, and tests IT systems and services in alignment with industry best practices
- Runs, maintains, and operates technical systems and infrastructure
- Plans and directs staff implementation of small to medium technical projects as needed
Benefits
- Excellent benefits package
- Health & Retirement Contributions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
