Provides competence training to internal service staff and customers at HQ training center and customer facilities. Training is delivered across several formats: classroom-based “Fundamentals” courses (e.g. Karl Fischer Titration, Potentiometric Titration, OMNIS Software), custom/Tailored onsite customer training, remote live training, online video training. Develops general training resources to support the advent of new training platforms and modalities. Trains in accordance with ISO 9001 and ISO/IEC 17025 standards that include random internal and 3rd party auditing and verification of field service engineer training certifications. Supports internal focused courses, chemical/instrumental applications training and wet chemistry instruction and many software programs. Participates in new product preliminary evaluation and contributes to R&D testing. Maintains training lab infrastructure, scientific equipment and inventory of chemicals and consumables at training center.
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Job Type
Full-time
Career Level
Mid Level