Technical Inside Sales Engineer

CaptiveAire•Raleigh, NC

7d•Onsite

About The Position

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.

Requirements

0-5 years experience
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Excellent computer, organizational and communication/presentation skills
Problem solving with a passion for continuous learning
Strong desire to interface with the customer
Embrace new technologies and business savvy
Passion for work with aggressive nature to succeed
Willing to travel for various training opportunities
If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
MUST BE A “GO GETTER”!

Responsibilities

Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
Daily tasks include inside sales support and application engineering.
Responsibilities will vary and may include presentations, quotes, submittals, technical product support, etc.
Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
Research and develop new business opportunities with new and existing users.
Top notch customer service and willingness to go above and beyond to serve the customer.
Quick turnaround times a priority.
Continuously evaluate and improve processes as well as the customer experience.
Building of relationships with existing and new customers
Application engineering to apply our products using sound engineering principles
Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
Service and technical support of existing equipment
Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.