Technical ERP Analyst

MRS GERRYS KITCHEN LLC•Albert Lea, MN

6d•$85,000 - $95,000•Hybrid

About The Position

We are seeking a Technical ERP Analyst with a focus on Microsoft Dynamics 365 Business Central to support, optimize, and extend our ERP environment in a food manufacturing business. This role partners closely with business users, IT, developers, and implementation partners to translate operational requirements into reliable, scalable Business Central solutions.

Requirements

Bachelor’s degree in Computer Science, Finance, Supply Chain, or a related field required.
2+ years of relevant experience supporting, configuring, or implementing Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, or a comparable ERP system preferred.
Working knowledge of Business Central functions such as finance, sales, purchasing, inventory, warehouse management, manufacturing, production orders, lot tracking, and costing.
Experience with Microsoft SQL Server, SQL query language, SSRS, JET Analytics, and Power BI preferred.
Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate certification preferred, or willingness to pursue certification.
Strong documentation skills, including business requirements, process maps, functional specifications, test scripts, release notes, user stories, and acceptance criteria.
Strong written and verbal communication skills, analytical thinking, organization, attention to detail, confidentiality, reliability, and the ability to work independently in a remote environment while collaborating with a larger team.

Nice To Haves

Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, or a comparable ERP system preferred.
Experience with Microsoft SQL Server, SQL query language, SSRS, JET Analytics, and Power BI preferred.
Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate certification preferred, or willingness to pursue certification.

Responsibilities

Provide day-to-day support for Microsoft Dynamics 365 Business Central users, including troubleshooting issues, resolving tickets, and escalating as needed.
Configure, maintain, train, and support users across Business Central modules and processes such as finance, inventory, production, EDI, warehouse management, and related business functions.
Gather requirements from stakeholders and translate them into practical ERP system solutions.
Support ERP upgrades, testing, implementations, and master data governance efforts.
Collaborate with ERP developers, partners, consultants, and internal teams on integrations with EDI, warehouse management, maintenance management, reporting, and other third-party systems.
Develop and maintain documentation, training materials, process workflows, reports, analytics, and dashboards using tools such as JET Analytics, JET Reports, SSRS, and Power BI.
Provide weekend and after-hours second-tier on-call support when needed.