Technical Engineer

Wolseley Group

1d•Remote

About The Position

We are RES, part of the Wolseley Group, a leading specialist trade merchant in the UK and Ireland. We focus on our people and customers, offering career development through our award-winning Wolseley Talent Guild. As a Field Based Technical Sales Engineer, you will be responsible for conducting technical site surveys, agreeing system specifications, producing on-site quotations, commissioning Air Source Heat Pump systems, completing system handovers, and resolving technical issues. You will also produce heat loss calculations, create technical proposals and system performance estimates, compile detailed quotes for the sales team, and ensure CRM documentation is up-to-date. Additionally, you will act as the Nominated Technical Supervisor for regional MCS projects, ensuring compliance with MCS standards and Building Regulations, and provide phone-based and remote technical support to installers.

Requirements

Plumbing & Heating: Level 3 NVQ or equivalent
Heat Pumps: LCL/BPEC Heat Pump Design & Installation
Compliance: G3 Unvented Hot Water, WRAS
Comprehensive knowledge of MCS standards
Proven experience in low-temperature hydraulic design
Proven experience in electrical fault-finding
A "consultative" mindset with the ability to translate technical data into actionable insights for non-technical customers
Based in/around East London or Ipswich
Willingness to travel and occasional overnight stays

Responsibilities

Conducting technical site surveys
Agreeing system specifications with installers and homeowners
Producing on-site quotations
Commissioning Air Source Heat Pump systems
Completing system handovers
Resolving technical issues through remedial visits
Producing accurate room-by-room heat loss calculations
Creating technical proposals and system performance estimates
Compiling detailed quotes/proposals for the sales team
Ensuring all documentation is uploaded to the CRM system
Acting as the Nominated Technical Supervisor for all regional MCS projects
Ensuring every subcontracted installation adheres to MCS standards and Building Regulations
Providing phone-based and remote technical support
Maintaining strong working relationships with assigned installers
Acting as a consistent technical point of contact