Technical Engineer

Sobha Group•Dubai, ME

About The Position

The Technical Engineer provides technical and facilities management support for community operations. The role advises company personnel and Owners Committees on technical matters, contributes technical input to budgets, oversees technical projects and common-area standards, and supports communication, statutory compliance, emergency response, and customer service. It also manages community facilities and MEP systems, coordinates handovers, conducts inspections and audits, prepares reports and technical specifications, manages vendors and service providers, and leads a team of technical personnel.

Requirements

  • Experience with MEP systems operations and maintenance management.
  • Hands-on experience in technical inspections and ISO 14001 inspections.
  • Strong MEP troubleshooting and problem-solving capabilities.
  • Knowledge of energy analysis and the ability to establish operational strategies to achieve savings.
  • Ability to prioritize and manage multiple projects at the same time.
  • Knowledge of building ELV systems, including BMS and PLC.
  • Strong understanding of essential services and building life-safety systems.
  • Strong understanding of civil infrastructure requirements.
  • Strong understanding of UAE statutory requirements related to facilities management.
  • Ability to manage teams of technical personnel and multiple community FM service providers and specialized contractors.

Responsibilities

  • Provide technical input to budgets and community operations, and advise company personnel and Owners Committees on facilities management matters.
  • Deliver major and minor rectification works and help maintain common areas to agreed standards.
  • Provide management with periodic technical updates and ensure community communications cover updates, service requests, emergencies, and health and safety matters.
  • Ensure compliance with community rules and statutory requirements, and keep statutory obligations up to date.
  • Attend to community emails and service requests within agreed SLAs; prioritize tasks and complete them within deadlines.
  • Manage relationships with Owners Committees, homeowners, and residents; understand customer needs and provide personalized solutions.
  • Assist the line manager in developing, maintaining, and implementing governing documents required to manage the Owners Association.
  • Provide professional consultations to Owners Committees and attend community management meetings when required.
  • Conduct daily inspections of community facilities and common areas, audits of assigned communities, and proactive resolution of issues.
  • Manage transition and handover of common areas in new buildings, identify potential design defects, and scrutinize handover matters involving complex technical systems.
  • Recommend improvements and cost-saving strategies, and prepare scheduled and ad-hoc reports, presentations, analyses, and incident reports.
  • Cover the tasks of fellow community supervisors, coordinators, or managers in their absence, and work toward KPIs and MBOs.
  • Manage crises and emergencies, report incidents to relevant authorities, and escalate matters through established policies and processes.
  • Manage vendors, contractors, suppliers, and service providers working with the Owners Association or communities.
  • Assist the line manager with organizing events.
  • Monitor statutory testing of fire alarms, generators, and other life-safety systems.
  • Monitor and audit contracts covering air conditioning, cleaning and hygiene, fire alarms, generators and UPS systems, BMS, utilities, and other technical services.
  • Analyze equipment requirements and authorize works from a technical-feasibility perspective.
  • Write technical specifications and asset-management documents, and prepare scopes of work for technical works.
  • Conduct site inspections and technical, ISO 14001, ISO 50001, OHSAS 18001, and other required audits.
  • Lead asset-tagging projects and assist with developing preventive maintenance schedules and statutory-compliance checklists.
  • Manage building MEP systems and daily swimming-pool operations and maintenance; optimize MEP operation to reduce energy consumption without affecting customer comfort.
  • Conduct weekly testing of critical systems, including fire pumps, generators, and CBS, and manage MEP systems operations and maintenance.
  • Manage technical personnel, share technical knowledge, delegate work with clear instructions, provide performance feedback, and plan team workloads.
  • Coordinate with relevant departments, consultants, FM teams, contractors, development, finance, property management, customer care, and utility providers on infrastructure matters and handovers.
  • Compile asset registers and work with outsourced consultants on lifecycle information to forecast future capital expenditure.
  • Develop bidding methods and criteria, prepare requests for proposals and work specifications, solicit proposals, negotiate contracts, and prepare, review, and propose contracts to the Board.
  • Monitor service-provider contract performance and completion, recommend payments, review long-term contracts annually, and evaluate and approve contractor invoices.
  • Review service-provider work schedules and suggest SLAs to help ensure standards are maintained.
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