Technical Engineer II

Computer Task Group, Inc•Town of Amherst, NY

4d•Onsite

About The Position

CTG is seeking to fill a Technical Engineer II opening for our client. This role serves as a technologist for an individual technology or set of technologies, working closely with Technology management, senior Engineers, and support teams to implement and manage the design, development, and execution of technical solutions. The position involves performing infrastructure reviews, implementation, and design activities, as well as creating and maintaining support and architectural documentation, standards, policies, technical analyses, and testing documentation. The Technical Engineer II will independently interact with business partners to clarify problems and opportunities, elicit business requirements, and facilitate meetings with vendors and internal staff. This role also includes mentoring and coaching less experienced engineers, reviewing their documentation and technical changes, and supporting quality testing of new software and features. The position requires continuous expansion of knowledge in financial services trends, practices, and technologies, adherence to industry best practices, and maintaining a working knowledge of supported systems and services. Additionally, the role involves understanding and adhering to risk and regulatory standards, identifying risk-related issues, and maintaining internal control standards. The Technical Engineer II will also promote an inclusive work environment that supports diversity and complete other related duties as assigned.

Requirements

Combined minimum of 5 years of higher education and/or professional work experience in systems design, management, architecture, infrastructure, data management and interchange, or application development.
Experience supporting quality testing of new software and software features.
Ability to communicate effectively with business partners and technical teams.
Experience creating and interpreting architecture diagrams.
Ability to learn quickly and work effectively both independently and as part of a team.
Advanced technical, analytical, troubleshooting, and problem-solving skills.
Ability to solicit, gather, document, and analyze system specifications and requirements.
Strong written and verbal communication skills.
Understanding of server/client and virtual technologies.
Knowledge of industry and/or vendor technologies.
Ability to work effectively in a fast-paced environment.

Nice To Haves

College degree.
Minimum of 5 years of professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design, and/or development for complex applications.
Experience translating complex business and functional requirements into structured, high-quality implementations using industry-standard approaches.
Advanced knowledge of technical engineering concepts and methodologies.
Strong understanding of how supported technologies integrate with other systems and services.
Effective influencing and collaboration skills.
Process-oriented approach with strong logical-thinking abilities.
Adaptable and able to learn new technologies and processes quickly.
Experience working with financial services technologies, practices, and regulatory requirements.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

Serve as a technologist for an individual technology or set of technologies.
Work closely with Technology management, senior Engineers, and support teams to implement and manage the design, development, and execution of technical solutions that meet current and future organizational needs.
Perform infrastructure reviews, implementation, and design activities.
Create and maintain support and architectural documentation, standards, policies, technical analyses, and testing documentation.
Independently interact with business partners at varying associate and management levels to clarify problems and opportunities and elicit business requirements.
Facilitate meetings and conference calls with vendors, internal staff, and senior technical professionals.
Mentor and coach less experienced engineers, technicians, and integrators.
Review documentation, proposals, and technical changes developed by less experienced staff.
Support quality testing of new software and new features.
Continuously expand knowledge of financial services trends, practices, and technologies.
Follow and promote industry best practices, standards, and procedures.
Maintain working knowledge of systems and services supported by the department and collaborate with senior technical staff to support elements of the service catalog.
Understand and adhere to risk and regulatory standards, policies, and controls.
Identify risk-related issues requiring escalation to management.
Maintain internal control standards, including timely resolution of internal and external audit findings and applicable regulatory issues.
Promote an inclusive work environment that supports diversity.
Complete other related duties as assigned.
Provide technical engineering and systems expertise across infrastructure, system design, architecture, and technology implementations.
Translate complex business and functional requirements into structured, high-quality technical solutions.
Analyze system specifications and requirements and develop appropriate implementation approaches.
Apply advanced troubleshooting, analytical, and problem-solving skills to resolve technical issues.
Understand how supported technologies interact with other systems and services.
Work effectively with business partners, vendors, architects, engineers, and support teams.
Develop and interpret architecture diagrams and technical documentation.
Balance independent work with collaboration in a team-oriented environment.
Adapt quickly to changing priorities, technologies, and business requirements.
Provide mentoring, coaching, and technical guidance to less experienced engineers, technicians, and integrators.
Review technical documentation, proposals, and changes submitted by less experienced staff.