Technical Eligibility Analyst - LHB
About The Position
At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success. We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable. This position includes a variety of technical tasks that support the Eligibility Department. The responsibilities of a Technical Eligibility Analyst may vary depending upon the needs of the Department and may include loading Triple E files and manual eligibility updates. In addition to these tasks, the Technical Eligibility Analyst is responsible for all of the same tasks as an Eligibility Analyst, including providing quality service by timely and accurately entering and/or modifying eligibility data in Luminare Health systems according to established procedure and client requirements. This position is also responsible for responding to telephone, written and electronic inquiries from employees/members, clients and co-workers.
Requirements
- High School diploma or GED equivalent
- Minimum three years Eligibility experience
- Ability to work in a fast-paced, customer service and production driven environment
- Exceptional data entry skills with high attention to detail
- Excellent verbal and written communication skills
- Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Management staff all levels of staff
- Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
- Flexible; open to continued process improvement
- Self-directed individual who works well with minimal supervision
- Good leadership, organizational and interpersonal skills
- Demonstrated critical thinking skills
- Ability to effectively deal with problems in varying situations and reach resolution
- Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS Excel/Word
Nice To Haves
- Bachelor’s degree
- Previous leadership experience
Responsibilities
- Loading Triple E files and manual eligibility updates.
- Entering and/or modifying eligibility data in Luminare Health systems according to established procedure and client requirements.
- Responding to telephone, written and electronic inquiries from employees/members, clients and co-workers.
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
- other incentives
- annual incentive bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
