Technical Director

OCS Group

About The Position

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment About The Role: Shift Pattern: Monday to Friday Job Purpose The Technical Director plays a pivotal role within the organisation’s technical transformation programme. Reporting to the Director of Engineering with full functional authority to the PFM MD, this role is responsible for embedding the Private FM Sector Engineering Operating Model, aligned to the UK&I Engineering Operating Model, ensuring consistent engineering standards and delivering the OCS engineering excellence agenda across the business unit. The position serves as the engineering authority for the Private FM Sector, governing technical decision-making, managing competence, assuring compliance and working with sector leads to improve asset performance through robust engineering processes, data-driven insights and strong customer engagement. This role ensures that policy, standards, processes, and procedures are established, understood, adopted and consistently applied, supporting the wider organisational objective of delivering a modern, high-performing engineering function.

Requirements

Degree in Engineering, Building Services or similar.
NEBOSH General Certificate essential; NEBOSH Fire/Construction desirable.
10+ years within FM/building services, including senior leadership experience.
Demonstrable experience in technical assurance, compliance, and engineering governance.
Strong track record in engineering transformation, process implementation, and asset lifecycle management.
Strong leadership, influence, and stakeholder management capabilities.
Deep technical expertise across M&E, building systems, and maintenance.
Competence in CAFM/asset systems and data analytics tools.
Strategic thinker with ability to drive cultural and operational transformation.
Excellent communication skills with the ability to simplify complex engineering concepts.

Nice To Haves

Chartered Engineer (CEng) desirable.

Responsibilities

Champion a safety-first culture across all technical operations.
Implement the enterprise Engineering Operating Model within the business unit.
Translate group engineering strategy into practical local delivery plans.
Embed technical policies, procedures, and standards, ensuring consistent adoption.
Drive engineering maturity, capability uplift and workforce professionalisation.
Act as a senior technical authority for decision-making and technical governance.
Support the Director of Engineering led transformation programme delivery, including change management and communications.
Own the technical assurance framework within the division, including scheduled assurance reviews and risk‑based audits.
Oversee maintenance assurance to validate correct application of engineering standards
Measure, report and support full compliance with statutory, regulatory and organisational requirements (H&S, fire, environmental, engineering etc).
Lead technical investigations, root cause analysis, Learning from Experience and reliability reviews as required, working alongside QHSE colleagues where appropriate.
Ensure accurate technical documentation, controlled processes and audit trail integrity.
Lead competence management for all engineering-related roles within the business unit, ensuring alignment with the UK&I competence framework and engineering career pathways.
Assess, maintain and report competence records, training plans and development requirements.
Promote professional registration (IEng/CEng) and industry-recognised certification pathways acting as the sector professional mentor and champion of engineering development.
Govern adherence to engineering standards, policies and engineering lifecycle processes.
Champion standardisation of methods, documentation and technical approaches.
Manage the technical risk process, drive improvements in engineering control and reduce variability.
Ensure clear and effective technical communications across all sector and, where required, UK&I stakeholders.
Provide technical oversight for maintenance planning, execution and optimisation ensuring approaches are consistent with the organisation’s engineering operating model.
Support the sector leads in ensuring asset data integrity, accuracy of CAFM/CMMS inputs and robust asset hierarchy aligned to OCS standards.
Drive reliability engineering practices, defect elimination and continuous improvement to enhance asset performance and extend asset lifespan.
Validate compliance with SFG20, OEM guidelines and risk‑based maintenance strategies ensuring maintenance regimes remain efficient, legally compliant and performance‑driven.
Oversee the planning and delivery of risk-based technical audits, inspections, condition assessments and lifecycle reviews and ensure CAPA management is effective.
Lead the development, governance and continual improvement of lifecycle asset management plans, ensuring they are based on accurate asset information, risk assessments, criticality, deterioration modelling and cost‑effective whole‑life principles.
Ensure all lifecycle asset management activities align with the ISO 55000 series including establishing processes consistent with ISO 55001 asset management system requirements.
Lead the analysis of engineering related data to identify trends, risks and improvement opportunities.
Produce performance dashboards, compliance reporting, engineering KPIs and transformation metrics.
Use data analytics to drive improvements in asset performance, cost efficiency and lifecycle optimisation.
Support the development of intelligent maintenance strategies and digital engineering capability.
Act as a trusted technical advisor to the MD, Sector MDs and clients, providing clear engineering insight and guidance.
Support bids and proposals by ensuring solutions align with engineering strategy and standards.
Communicate engineering risks, issues, and opportunities clearly and confidently.
Represent the Director of Engineering at internal and external technical forums as required.
Manage budgets associated with engineering standards, assurance activity and technical programmes as delegated by the MD.
Identify revenue, growth and efficiency opportunities and contribute to capital planning and lifecycle modelling.
Support business cases for investment in engineering improvement initiatives.