Technical Director - Pest Control

Braman Termite & Pest Elimination • Agawam, MA

5d • Hybrid

About The Position

Technical Director Lead the Science. Shape the Strategy. Elevate the Future of Pest Management. For more than 135 years, Braman Termite & Pest Elimination Specialists has been protecting homes, businesses, and communities throughout Southern New England. Our success has been built on technical expertise, trusted relationships, innovation, and a commitment to delivering exceptional service. We are seeking an experienced Technical Director to serve as Braman's senior technical leader and help shape the future of our technical programs, training initiatives, service standards, and industry partnerships. This is a unique opportunity for a seasoned pest management professional who wants to make a broader impact. The Technical Director will work closely with Executive Leadership and teams across Operations, Sales, Customer Service, Quality, and Training to ensure Braman continues delivering safe, effective, and science-based pest management solutions. If you are passionate about technical excellence, developing people, solving complex challenges, and advancing the pest management industry, this role offers the opportunity to make a meaningful difference. The Opportunity The Technical Director is a key leadership role responsible for advancing Braman's technical capabilities and ensuring consistency, quality, and innovation across the organization. As Braman's principal technical authority, you will provide expertise, guidance, and leadership across all aspects of pest management operations. You will influence strategy, develop people, support customers, and help drive continuous improvement throughout the company. This role is ideal for someone who combines deep technical knowledge with strong leadership skills and enjoys turning expertise into action.

Requirements

• Bachelor's degree in Entomology, Biology, Environmental Science, Agriculture, Public Health, or a related field preferred.
• 10+ years of progressive experience in the pest management industry.
• 5+ years of experience in technical leadership, training, quality assurance, operations, or regulatory functions.
• Demonstrated expertise in residential and commercial pest management.
• Strong knowledge of Integrated Pest Management (IPM) principles and pesticide regulations.
• Experience supporting regulated industries such as food processing, healthcare, pharmaceutical, manufacturing, education, or institutional environments preferred.
• Current pesticide applicator license appropriate for company operations, or the ability to obtain required licensing throughout Braman's service area.
• Industry certifications such as Associate Certified Entomologist (ACE), Board Certified Entomologist (BCE), or equivalent credentials preferred.
• Strong communication, leadership, problem-solving, and relationship-building skills.

Responsibilities

• Lead Braman's technical strategy by establishing standards, protocols, and best practices that drive consistent, science-based service delivery.
• Develop technical talent by leading training initiatives, mentoring our Training Supervisor, and strengthening technical capabilities throughout the organization.
• Ensure technical excellence and compliance by guiding regulatory requirements, quality standards, safety practices, and Integrated Pest Management (IPM) initiatives.
• Drive innovation by evaluating emerging technologies, products, equipment, and industry advancements that improve customer outcomes and operational effectiveness.
• Partner across the business with Operations, Sales, Customer Service, Quality, and Executive Leadership to provide technical expertise and solve complex challenges.
• Support customer and business development initiatives through technical consultation, presentations, proposals, industry events, media opportunities, and key customer relationships.
• Represent Braman as a technical leader through industry partnerships, professional organizations, and community engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior