Technical Director of Quality Assurance (Remote Opportunity)

VetsEZ•Dallas, TX

11d•Remote

About The Position

VetsEZ is seeking a Technical Director of Quality Assurance to support the Department of Veterans Affairs. This product line manages various software products, middleware platforms, system integrations, health data integrations, and Electronic Health Records (EHR) integrations. The candidate must reside within the continental US.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Information Systems, Engineering, or a related technical discipline
15+ years of progressive experience in software quality assurance, quality engineering, test automation, and software delivery
7+ years of experience leading enterprise QA organizations, test automation programs, or quality engineering teams
Experience partnering with executive leadership, product management, engineering, and business stakeholders to drive quality outcomes
Experience establishing executive dashboards, KPIs, release readiness metrics, and risk-based quality reporting
Proven experience defining and implementing enterprise-wide quality strategies, governance models, testing standards, and quality metrics
Demonstrated success leading multiple QA managers, test leads, automation architects, and distributed quality engineering teams
Experience overseeing quality engineering practices across cloud-native, web, API, middleware, data, and AI-enabled platforms
Experience implementing automated testing and quality gates within CI/CD and DevSecOps environments
Experience managing quality initiatives in regulated industries such as healthcare, government, financial services, or other compliance-driven environments
Experience with large-scale digital transformation, cloud migration, and enterprise modernization programs
U.S. Citizenship is required.
All selected candidates must successfully complete a background check.
Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Nice To Haves

Master's degree in Computer Science, Engineering, Information Technology, Business Administration (MBA), or a related field preferred
Professional certifications such as ISTQB Advanced/Test Manager, Certified Software Quality Engineer (CSQE), AWS certifications, SAFe Agilist, or PMP preferred
Expertise in enterprise test automation architecture and framework design for web, API, mobile, data, middleware, and cloud applications
Strong knowledge of such products as Selenium, Playwright, TestNG, Postman, REST Assured, ReadyAPI/SoapUI, Groovy, and other modern automation technologies
Strong proficiency in Java and Python-based automation solutions
Deep understanding of GitHub / Jenkins CI/CD pipeline and modern DevSecOps test orchestration and quality engineering practices
Experience with AWS cloud services, including Lambda, CloudWatch, Step Functions, and cloud-native testing strategies
Knowledge of AI testing methodologies, model validation, automated evaluation frameworks, and AI quality metrics
Expertise in accessibility testing, Section 508 compliance, and tools such as JAWS and ANDI
Strong executive presence with the ability to communicate quality strategy and risk to senior leadership
Strong stakeholder management and cross-functional leadership skills
Experience in resource planning and organizational priorities. Strong strategic planning, risk management, and organizational change leadership capabilities
Ability to establish data-driven decision-making through quality KPIs, scorecards, and executive reporting
Ability to drive innovation through AI-assisted testing, automation, and continuous improvement initiatives
Proven ability to build, mentor, and scale high-performing quality engineering organizations
Experience working with Department of Veterans Affairs (VA) or other health-related organizations desired

Responsibilities

Define and drive the enterprise Test Automation and Quality Engineering strategy across multiple products, platforms, and delivery teams
Establish testing standards, governance frameworks, quality metrics, and best practices to ensure consistent software quality across the organization
Establish key quality indicators (KQIs), KPIs, dashboards, and executive reporting to measure software quality, test effectiveness, release readiness, and operational risk
Align quality engineering roadmaps with product, technology, and business objectives
Serve as the executive escalation point for critical quality issues, driving root-cause analysis, risk mitigation, and corrective actions across programs
Lead and mentor QA managers, test leads, automation engineers, and quality engineering teams, fostering a culture of continuous improvement and innovation
Partner with executive leadership, product management, engineering, and business stakeholders to align quality objectives with organizational goals
Collaborate with enterprise architects and engineering leaders to improve testability, observability, and quality throughout the software development lifecycle
Oversee the design, implementation, and evolution of scalable test automation frameworks supporting web, API, middleware, data, cloud, and AI-enabled applications
Drive integration of automated testing, quality gates, and AI evaluation capabilities within CI/CD and DevSecOps pipelines
Provide strategic oversight for functional, integration, performance, accessibility, security, and regression testing initiatives
Guide adoption of cloud-native testing practices for AWS-based solutions and enterprise integrations
Develop quality strategies for AI-powered solutions, including automated evaluation frameworks, model validation, human-in-the-loop review processes, and AI risk mitigation
Champion continuous improvement initiatives through quality engineering innovation, process optimization, AI-assisted testing, and emerging automation technologies
Direct quality planning and resource allocation across multiple programs/projects, ensuring successful delivery against project timelines and organizational priorities
Ensure compliance with regulatory, accessibility, healthcare, and government quality requirements, including Section 508 standards and VA-specific expectations where applicable
Oversee audit readiness, quality controls, and remediation activities across programs