Technical Director, Middle Market Industry Segment - Commercial

Nationwide•Columbus, OH

5d•$138,000 - $243,000•Hybrid

About The Position

This role serves as a referral underwriting leader for complex Global Property and Casualty, Middle Market multinational accounts sourced by N2G, a joint venture created by Nationwide Mutual Insurance Company and Generali Global Corporate & Commercial. In this role, you will serve as the technical underwriting authority responsible for evaluating complex and high-exposure property and casualty risks within the Middle Market segment. This role serves as a key referral point for underwriting teams, providing expert guidance, ensuring adherence to underwriting standards, and supporting profitable growth across global portfolios. The position partners closely with underwriting, actuarial, product, and risk engineering teams to drive disciplined underwriting practices, enhance technical capabilities, and maintain consistency in risk selection and pricing. As a Technical Director, you will be the leader assigned to a specific industry, responsible for developing and recommending profit strategies with execution of underwriting standards. The Technical Director will be the subject matter expert as it pertains to the review of referrals, pricing strategy, growth and profitability of assigned industries. You will collaborate with Loss Control, Claims, Underwriting and practice leaders to ensure alignment to the strategic direction your assigned industries. You are responsible for underwriting execution where specialization is critical, and to create profit, and growth strategies for the assigned industry in conjunction with field leaders. The role requires a strong technical ability for the assigned industry business, as well as an understanding of the brokerage and property and casualty landscape.

Requirements

Typically, 10+ years of Middle Market and/or other related commercial lines underwriting experience to include extensive technical understanding of assigned industry segment(s).
Comprehensive industry knowledge including underwriting, pricing, operations, producer management, competitive landscape and product development.
Demonstrated ability to drive for results.
Strong industry underwriting acumen.
Strong competency in strategic and organizational agility while fostering a collaborative underwriting environment.
Proven communication, collaboration, relationship management, influencing skills, customer focus and conflict resolution skills.
Advanced level of industry underwriting expertise.
Knowledge of commercial property & casualty products, finance and actuarial concepts; regulatory environment; reinsurance; account management.
Strategic analyzing and problem solving of risks; decision making, courage; and innovation.
Ability to communicate effectively while engaging and motivating people; negotiation; influencing others; focusing on service; managing and improving processes; executing, planning and organizing work.
Other criteria, including leadership skills, competencies and experiences may take precedence.

Nice To Haves

Undergraduate studies preferably in business or a related field, graduate studies preferred.
CPCU, ARM or other industry designations preferred.

Responsibilities

Responsible for assisting in the development and implementation of strategic long and short-range plans to drive profitable business opportunities within assigned Commercial Middle Market industry segment(s).
Monitors industry portfolio management to verify risk selection and quality are in alignment with risk appetite and strategy.
Responsible for providing guidance, direction and authority on industry practice referrals.
Maintains appropriate level of authority in providing technical assistance and support to underwriting teams across the country.
Serves as technical expert to provide technical advice for assigned industry segments to provide technical underwriting consultation using office hours, new business roundtables and team huddles while fostering a collaborative environment.
Within assigned industry segment(s), advises the national field underwriting organization through effective risk selection, agent/broker relationships, portfolio management, mix of business, CAT exposure management, quality underwriting decisions and territory performance in line with business strategy.
Collaborates with industry business leaders and field underwriting teams to establish and maintain underwriting guidelines, authority, appetite, underwriting standards while developing strategies for retention and new business.
Regularly collaborates with Risk Management and Claims teams to learn about trends and insights while making recommendations in underwriting practice, capabilities or service offerings.
Monitors loss trends, regulatory changes, and emerging hazards for assigned industry segment(s) and assists in the implementation of continuous improvement strategies for stronger portfolio performance.
Regularly collaborates with product/portfolio, line of business experts, underwriting capabilities, and inside/field underwriting leadership teams as it relates to executing on the assigned industry strategy.
Collaborates with actuary to understand and refine pricing models aligned with assigned industry.
Supports reinsurance placement and policy limits management.
Fosters a continuous learning and development culture.
Educates the field underwriting teams through industry segment(s) specific knowledge, including insurance principles, industry trends and risk factors.
Provides mentoring and coaching to the field underwriting teams.
Assists in the development and co-facilitation of training, capabilities, or enterprise-wide initiatives.
Participates in broker visits and industry events to strengthen relationships and gain market insights.
Interacts with key brokers, agents, and clients to build strong relationships as part of the stewardship process.
Assists in the creation of industry white papers to advance technical competency.
Completes underwriting quality reviews to confirm alignment with underwriting strategy and expectations for assigned industry segment(s).
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire