About The Position

This Technical Director role focuses on the Manufacturing & Distribution industry segments within Nationwide's Property and Casualty team. The company is a Fortune 100 organization with significant annual sales, emphasizing innovation, customer value, and extraordinary care. The position can be remote or based in one of their offices, with some limited travel required. The role requires expertise in Commercial Lines Insurance, with a strong preference for technical underwriting experience and experience with Manufacturing & Distribution accounts. The Technical Director will act as a leader for a specific industry, responsible for developing and recommending profit strategies, executing underwriting standards, and serving as a subject matter expert for referrals, pricing strategy, growth, and profitability. Collaboration with various internal teams such as Loss Control, Claims, and Underwriting is essential to ensure alignment with strategic direction and to drive profit and growth strategies for the assigned industry.

Requirements

  • Undergraduate studies preferably in business or a related field.
  • Typically, 10+ years of Middle Market and/or other related commercial lines underwriting experience to include extensive technical understanding of assigned industry segment(s).
  • Comprehensive industry knowledge including underwriting, pricing, operations, producer management, competitive landscape and product development.
  • Demonstrated ability to drive for results.
  • Strong industry underwriting acumen.
  • Strong competency in strategic and organizational agility while fostering a collaborative underwriting environment.
  • Proven communication, collaboration, relationship management, influencing skills, customer focus and conflict resolution skills.
  • Advanced level of industry underwriting expertise.
  • Knowledge of commercial property & casualty products, finance and actuarial concepts; regulatory environment; reinsurance; account management.
  • Strategic analyzing and problem solving of risks; decision making, courage; and innovation.
  • Ability to communicate effectively while engaging and motivating people; negotiation; influencing others; focusing on service; managing and improving processes; executing, planning and organizing work.
  • Expertise in Commercial Lines Insurance.
  • Strong technical underwriting experience (with authority).
  • Experience underwriting Manufacturing & Distribution accounts.

Nice To Haves

  • Graduate studies preferred.
  • CPCU, ARM or other industry designations preferred.

Responsibilities

  • Responsible for assisting in the development and implementation of strategic long and short-range plans to drive profitable business opportunities within assigned Commercial Middle Market industry segment(s).
  • Monitors industry portfolio management to verify risk selection and quality are in alignment with risk appetite and strategy.
  • Responsible for providing guidance, direction and authority on industry practice referrals.
  • Maintains appropriate level of authority in providing technical assistance and support to underwriting teams across the country.
  • Serves as technical expert to provide technical advice for assigned industry segments to provide technical underwriting consultation using office hours, new business roundtables and team huddles while fostering a collaborative environment.
  • Within assigned industry segment(s), advises the national field underwriting organization through effective risk selection, agent/broker relationships, portfolio management, mix of business, CAT exposure management, quality underwriting decisions and territory performance in line with business strategy.
  • Collaborates with industry business leaders and field underwriting teams to establish and maintain underwriting guidelines, authority, appetite, underwriting standards while developing strategies for retention and new business.
  • Regularly collaborates with Risk Management and Claims teams to learn about trends and insights while making recommendations in underwriting practice, capabilities or service offerings.
  • Monitors loss trends, regulatory changes, and emerging hazards for assigned industry segment(s) and assists in the implementation of continuous improvement strategies for stronger portfolio performance.
  • Regularly collaborates with product/portfolio, line of business experts, underwriting capabilities, and inside/field underwriting leadership teams as it relates to executing on the assigned industry strategy.
  • Collaborates with actuary to understand and refine pricing models aligned with assigned industry.
  • Supports reinsurance placement and policy limits management.
  • Fosters a continuous learning and development culture.
  • Educates the field underwriting teams through industry segment(s) specific knowledge, including insurance principles, industry trends and risk factors.
  • Provides mentoring and coaching to the field underwriting teams.
  • Assists in the development and co-facilitation of training, capabilities, or enterprise-wide initiatives.
  • Participates in broker visits and industry events to strengthen relationships and gain market insights.
  • Interacts with key brokers, agents, and clients to build strong relationships as part of the stewardship process.
  • Assists in the creation of industry white papers to advance technical competency.
  • Completes underwriting quality reviews to confirm alignment with underwriting strategy and expectations for assigned industry segment(s).
  • May perform other responsibilities as assigned.

Benefits

  • medical/dental/vision
  • life insurance
  • short and long term disability coverage
  • paid time off (minimum of 18 days per full calendar year, pro-rated quarterly based on hire date)
  • nine paid holidays
  • 8 hours of Lifetime paid time off
  • 8 hours of Unity Day paid time off
  • 401(k) with company match
  • company-paid pension plan
  • business casual attire
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