Technical Director- Application Architect, CSS Global SaaS & Apps Delivery
About The Position
We are seeking an experienced and highly skilled Technical Director - Application Architect to join our elite team. The ideal candidate will have at least 15 years of industry experience, with a strong background in implementing, supporting, and managing customer escalations within Oracle Fusion SaaS products. This role requires functional expertise in at least one area of Oracle Fusion and the ability to lead a team of experts dedicated to resolving complex customer issues and improving overall customer satisfaction. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
Requirements
- At least 15 years of industry experience.
- Strong background in implementing, supporting, and managing customer escalations within Oracle Fusion SaaS products.
- Functional expertise in at least one area of Oracle Fusion.
Responsibilities
- Implementing, supporting, and managing customer escalations within Oracle Fusion SaaS products.
- Leading a team of experts dedicated to resolving complex customer issues.
- Improving overall customer satisfaction.
Benefits
- Flexible medical
- Life insurance
- Retirement options
- Volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
