Technical Developer - Microsoft Dynamics 365 Customer Engagement & Power Platform 1

EY•Calgary, AB

1d•Hybrid

About The Position

Join our consulting team as a Technical Developer specializing in Microsoft Dynamics 365 Customer Engagement solutions. This client-facing role involves designing and implementing custom technical solutions across the Power Platform, working collaboratively with functional consultants, configurators, and global development teams to deliver enterprise-grade CRM solutions.

Requirements

4+ years of hands-on development experience with Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, or Marketing)
Strong proficiency in C# and .NET Framework/Core for plugin and custom workflow development
Demonstrated experience with the Dynamics 365 SDK, including Organization Service and Web API
Expert-level JavaScript skills with experience in modern frameworks (React, Vue, or Angular preferred for PCF development)
Experience developing Power Apps Portals/Power Pages including Liquid templating, web templates, and portal-specific APIs
Solid understanding of the PowerApps Component Framework (PCF) for custom control development
Proficiency with Azure services commonly integrated with Dynamics 365 (Functions, Logic Apps, Service Bus, Key Vault)
Strong knowledge of web technologies: HTML5, CSS3, REST APIs, JSON, and OData
Experience with ALM practices including source control (Git/Azure DevOps), CI/CD pipelines, and solution management
Deep understanding of Dynamics 365 data model, security model, and customization capabilities
Knowledge of Power Platform ecosystem including Power Automate, Power BI integration, and Dataverse
Understanding of authentication protocols (OAuth 2.0, Azure AD) and secure development practices
Familiarity with Common Data Model and Dataverse capabilities
Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience)

Nice To Haves

Microsoft certifications preferred: PL-400 (Power Platform Developer Associate) or MB-400/MB-200 series
Proven ability to work directly with clients, gathering technical requirements and explaining complex technical concepts
Experience working in agile/scrum development environments within consulting projects
Strong analytical and problem-solving skills with attention to detail
Excellent written and verbal communication skills for technical documentation and client presentations
Ability to work collaboratively across distributed teams and time zones
Experience mentoring junior developers or offshore team members
Proactive and results-oriented individual who is passionate about leveraging technology to drive business success
Strategic thinker with the ability to adapt to changing client needs and industry trends

Responsibilities

Design and develop custom plugins, workflow activities, and custom APIs using C# and the Dynamics 365 SDK to extend platform capabilities beyond out-of-box functionality
Build custom PCF (PowerApps Component Framework) controls to deliver enhanced user experiences in model-driven applications
Develop and maintain Power Apps Portals (Power Pages) solutions including custom web templates, liquid templating, JavaScript customizations, and portal API integrations
Create and optimize complex JavaScript web resources for client-side business logic, form scripting, and ribbon customizations
Design and implement custom Azure integrations including Azure Functions, Logic Apps, and Service Bus for enterprise integration scenarios
Develop and maintain integration solutions using Web APIs, OData endpoints, and third-party connectors
Collaborate with functional consultants to translate business requirements into technical specifications and solution designs
Provide technical guidance and code reviews for offshore development teams, ensuring adherence to coding standards and best practices
Participate in solution architecture discussions, contributing technical expertise to design decisions
Work directly with clients to understand technical requirements, present solution options, and provide technical demonstrations
Mentor application configurators on technical possibilities and constraints within the platform
Implement comprehensive unit testing and support user acceptance testing phases
Manage solution packaging, deployment through development, test, and production environments using ALM practices
Troubleshoot and resolve technical issues across development, test, and production environments
Participate in code reviews and ensure solutions follow Microsoft best practices and security guidelines
Document technical designs, code implementations, and deployment procedures
Stay current with Microsoft Dynamics 365 and Power Platform updates, new features, and development best practices
Contribute to internal knowledge base and reusable code libraries
Identify opportunities for process improvement and technical innovation within client solutions

Benefits

Competitive compensation package
Discretionary bonus program
Comprehensive medical, prescription drug and dental coverage plan
Defined contribution pension plan
Great vacation policy
Firm paid days that allow you to enjoy longer long weekends throughout the year
Statutory holidays
Paid personal days (based on province of residence)
Range of exciting programs and benefits designed to support your physical, financial and social well-being
Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you