Technical & Design Manager

Heath Springs•Heath Springs, SC

About The Position

Pattison ID is seeking a Technical Design Manager to lead a team of technical designers delivering manufacturing drawings across the signage pillar. The role oversees technical design from preliminary concepts through production-ready files, ensuring structural integrity, quality, alignment with applicable codes and manufacturing capabilities, installation best practices, internal design standards, and client brand expectations. The manager supports project teams with complex design challenges, including structural feasibility and material selection. The position drives standardization and continuous improvement in design practices, documentation, software, and tools. It monitors team performance through key metrics, guides coaching and process adjustments, and coordinates closely with Estimating, Sales, Art, Project Management, and Manufacturing. The manager also assigns and balances workload, develops team members, supports recruitment and onboarding, and provides recommendations to senior and plant management on tooling, process improvements, emerging technologies, software investment, training, and long-term team needs. The role is primarily internally focused, with technical support for sales or project teams during client meetings as needed, and may support the Architectural and Digital pillars. Pattison ID is a North American sign and physical branding company with seven manufacturing facilities, eight sales and operations offices, and over 1,000 employees. It operates independently within The Jim Pattison Group.

Requirements

Dedicated, with loyalty or integrity toward assigned tasks.
Detail-oriented and capable of completing tasks with the necessary attention to detail.
Works well as a member of a group.
Demonstrates leadership and inspires teammates to follow.
Able to constantly sit and use hands to operate a telephone, type, and operate a computer and mouse.
Frequently able to talk, hear, and bend and twist the neck.
May occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds.

Responsibilities

Lead a multidisciplinary team of designers to ensure structural integrity and quality of deliverables.
Oversee technical design development from preliminary concepting through final production-ready files.
Maintain alignment with codes, manufacturing capabilities, and installation best practices.
Ensure deliverables meet internal design standards and client brand expectations.
Support project teams in resolving complex design challenges, including structural feasibility and material selection.
Standardize design practices and documentation across signage projects.
Lead implementation and adoption of core design software within the team.
Identify and support process innovations that improve turnaround time, design consistency, and manufacturability.
Monitor and report team performance using metrics including on-time delivery, design turnaround time, and design-related non-conformities.
Use KPIs to guide performance discussions, process adjustments, and team coaching, and ensure team members understand the metrics.
Collaborate with Estimating, Sales, Art, Project Management, and Manufacturing to align technical solutions with project requirements.
Participate in alignment meetings to support interdepartmental workflows and maintain design intent through production.
Support the Architectural and Digital pillars when needed by leveraging shared expertise and capacity.
Provide technical support to sales or project teams during client meetings as needed.
Translate customer requirements into manufacturable technical designs.
Manage and assign daily and weekly workload, prioritize projects, and optimize resources.
Monitor team capacity and rebalance assignments to maintain throughput and service levels.
Communicate expectations for task ownership, deadlines, and quality standards.
Conduct regular one-on-ones, performance evaluations, and coaching conversations.
Lead weekly team meetings to review workload, technical challenges, and training opportunities.
Support recruitment, onboarding, and career development of technical team members.
Promote collaboration, accountability, and innovation.
Recommend design tooling, process improvements, and emerging technologies to senior manager and plant manager.
Contribute to technical design excellence and digital evolution within the signage pillar.
Identify long-term needs for team structure, software investment, and training.
Walk onto the shop floor to communicate with manufacturing supervisors, leads, and key personnel.