Technical Delivery Manager

EssilorLuxottica•Dallas, TX

51d

About The Position

Join Helix, a division of EssilorLuxottica, as the Product Delivery Manager who leads Technical Business Analysts in translating business needs into high-quality deliverables across Agile and Waterfall environments. Reporting to the Helix Senior Director IT, you will mentor and coach team members while stepping in as needed, championing accountability, transparency, and continuous improvement across product delivery.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business, or related discipline
5+ years of experience in product delivery, business analysis, or program delivery within Agile and/or Waterfall environments
2+ years of experience in a team leadership or management role
Proven ability to lead cross-functional teams and manage delivery across both iterative and milestone-based project lifecycles
Strong understanding of Agile frameworks (e.g., Scrum, Kanban) and experience facilitating standard ceremonies
Demonstrated ability to translate business needs into clear, actionable requirements
Excellent communication, collaboration, and stakeholder engagement skills
Experience working with tools such as Jira, Confluence, and project tracking systems
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Agile mindset and thrives amid ambiguity, and rapid change

Nice To Haves

Experience managing or mentoring Product Delivery, Business Analyst, or Scrum teams
Experience working in a hybrid delivery model that integrates Agile and Waterfall methodologies
Familiarity with regulatory, security, or compliance-related documentation and traceability
Experience supporting enterprise-level integration or product launch initiatives
Certification in Agile, Scrum (e.g., CSM, SAFe), or Business Analysis (e.g., CBAP)
Strong understanding of software development and testing life cycles

Responsibilities

Lead, coach, and develop a team of Technical Business Analysts and Individual Contributors to ensure consistent delivery practices, high-quality outputs, and professional growth.
Oversee the execution of Agile delivery activities including sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives.
Support team members in translating business needs into clear, actionable user stories and technical requirements with defined acceptance criteria.
Ensure consistent documentation, traceability, and compliance with governance, quality assurance, and audit requirements throughout the delivery lifecycle.
Align Agile sprint activities with Waterfall planning and milestone requirements by maintaining an integrated view of the project plan and delivery phases.
Coordinate cross-team dependencies with non-Agile functions such as Security, Infrastructure, and Legal to support end-to-end readiness.
Monitor team capacity, velocity, and performance metrics, addressing bottlenecks and reallocating work as needed to meet delivery goals.
Communicate delivery status, risks, and blockers to stakeholders and leadership, ensuring clear alignment across business and technical teams.
Step in to perform individual contributor delivery tasks when necessary to support over-capacity workstreams and ensure continuity.
Champion continuous improvement in team processes, tools, and delivery standards, and foster a culture of accountability and transparency.