Technical Delivery Manager

Zip Co Limited

10h•$146,000 - $160,000•Remote

About The Position

Drive complex technical initiatives from plan through delivery, keeping teams aligned and outcomes on track. Bring strong delivery leadership, technical fluency and the ability to create clarity across fast-moving work. This is a US-based remote opportunity, though employees have the flexibility to work from our New York office in Union Square. In this role, you will navigate across various squads and stakeholders to guarantee that initiatives remain synchronized and that high-quality results are achieved reliably. You will take ownership of the logistical success for specific programs, maintaining a comprehensive grasp of status, roadblocks, and upcoming milestones. While you won’t be tasked with deciding what we build, you are essential in managing how those builds are organized and executed. You are the catalyst for momentum, bringing clarity to complex initiatives and ensuring the right contributors stay engaged. You thrive in fast-paced settings and can easily pivot from high-level operational strategy to granular technical specifics. You possess the ability to distill complicated data into actionable insights for leadership, approaching every hurdle with a focus on practical outcomes.

Requirements

5+ years spent in technical project leadership or program management within a tech-centric org
Proven success in steering multi-stakeholder technology programs through complex dependency maps
Technical literacy, with a solid grasp of modern integration patterns, APIs, and agile software lifecycles
Advanced proficiency in Jira, Confluence, and the deployment of structured execution frameworks
The ability to remain composed and effective while managing risks in rapidly changing environments
Strong communication skills required to bridge the gap between technical teams and business partners
Capability to build trust and maintain forward motion even when teams have conflicting priorities
Familiarity with leveraging automation and AI to boost personal productivity and team visibility
Track record of supporting technical work through production readiness and successful deployment
Exceptional organizational habits with a constant focus on accountability and team speed
Independence in decision-making, coupled with the intuition of when to escalate critical blockers

Nice To Haves

Personal values that align with how we work at Zip

Responsibilities

Orchestrate the full lifecycle of complex initiatives, ensuring teams remain aligned on timelines and core deliverables
Facilitate collaboration between Engineering, Product, and business leads to keep progress visible at all levels
Evaluate and mitigate potential risks, partnering with key stakeholders to develop robust contingency plans
Spot resource gaps and work alongside leadership to clear any blockers preventing steady progress
Drive clarity by ensuring that all assigned delivery roadmaps satisfy both operational and technical benchmarks
Collaborate with cross-functional teams to manage technical dependencies for seamless production launches
Convert complex technical updates into readable status reports highlighting business value and risk
Balance shifting priorities and foster consensus among stakeholders with diverse requirements
Utilize AI advancements like Claude and Cursor to refine internal reporting, documentation, and overall output
Expertly manage Jira and Confluence to provide stakeholders with clear tracking and project visibility
Uncover and implement process enhancements to evolve how our teams coordinate and ship work