Technical Delivery Manager

C Mack Solutions LLC•Ashburn, VA

1d•Onsite

About The Position

CMS is seeking a Technical Delivery Manager (TDM) to enhance delivery on a large Scaled Agile Framework (SAFe) Software Development program. This is a high-paced, highly collaborative environment where new ideas and follow through on those ideas have allowed our team to be successful. This TDM will collaborate with other TDMs as well as our Solution Train Engineer (STE) to continue the path of continual improvement throughout the program. Our team provides new development and O&M solutions to improve the efficiency and effectiveness of our customer's mission-critical systems. The ideal candidate has past experience from project delivery, technical management, & solution architect roles. What You’ll Be Doing: The TDM is a member of the program management leadership team supporting the STE and Program Manager with a wide variety of tasks. The position will align both vertically within the organization, supporting a portfolio of between two to four Agile teams, as well as horizontally, leading multiple cross team delivery projects all the way through the Agile development and delivery lifecycle. Responsibilities will include the following: Agile Leadership & Facilitation Identify process improvements and implement them as appropriate within your portfolio of Agile teams Attend, facilitate, & schedule meetings with customers and other support teams as needed to coordinate projects and foster communication across the teams Technical Acumen Oversee specific technical initiatives & projects through to a successful delivery Develop materials for the team's support in Confluence (project implementation plans, process documentation, system diagrams, issue tracking) Analyze trends and offer solutions; look for opportunities for software delivery improvement Understand technical designs and architectures implemented by development teams Demonstrated ability to grasp business processes and ensure solutions align with mission needs Ability to facilitate technical solutioning discussions across a project or technical initiative Program Execution & Delivery Drive horizontal integration across a portfolio of Agile teams on the program, helping them remove impediments and escalating risks to the STE Work with the development teams to create schedules and release plans Support the Agile teams with the creation of detailed estimates for candidate projects Facilitate and oversee collaboration across teams and with program management Manage multi-team software release deployments to ensure coordination Participate in program level, cross-team stakeholder communication Conduct people management responsibilities, such as performance reviews, one-on-one meetings

Requirements

You must live within the DC, MD, VA area.
U.S. Citizenship is required. Candidate must be able to obtain CBP Public Trust clearance.
10+ years of experience in the delivery of software development projects
Experience fulfilling client software development lifecycle (SDLC) requirements using Agile methodologies, including Scrum and Kanban
Ability to grasp technical development concepts quickly and communicate them to technical and non-technical staff, based on past experience on software development projects
Demonstrated passion for solving complex software challenges, and enjoys working alongside fellow team members to make that happen
Experience planning, organizing, and controlling assigned activities from conceptual to final stages of the development lifecycle to meet performance objectives and customer satisfaction metrics
Experience assessing technical solutions
Experience with JIRA or a similar story tracking tool
Strong familiarity with configuration management concepts and oversight
Strong familiarity with testing concepts and methods
Strong familiarity with data management concepts
Strong familiarity with systems engineering concepts and methods
Excels at establishing trust and fostering positive relationships with client and fellow team members
Excellent diplomacy and communication skills with both clients and technical staff
Experience with the concept of servant leadership
Ability to learn new business areas quickly
Experience working with Federal Government clients
Ability to obtain the required government security clearance, which requires U.S. Citizenship
Bachelor's degree required
Certified ScrumMaster (CSM) certification or similar

Nice To Haves

Past experience in a technical delivery role, such as an architect, system engineer, developer or tester
Past experience in a technical delivery role working with technologies that include: Java, Springboot, Angular, IBM MQ/ActiveMQ/Kafka, Postgres/DB2/Oracle, Salesforce
Past experience in an Agile methodology role, such as Scrum Master or Product Owner
SAFe Agile certified or past experience working on a SAFe Agile program
Certified SAFe Program Consultant (SPC)

Responsibilities

Identify process improvements and implement them as appropriate within your portfolio of Agile teams
Attend, facilitate, & schedule meetings with customers and other support teams as needed to coordinate projects and foster communication across the teams
Oversee specific technical initiatives & projects through to a successful delivery
Develop materials for the team's support in Confluence (project implementation plans, process documentation, system diagrams, issue tracking)
Analyze trends and offer solutions; look for opportunities for software delivery improvement
Understand technical designs and architectures implemented by development teams
Demonstrated ability to grasp business processes and ensure solutions align with mission needs
Ability to facilitate technical solutioning discussions across a project or technical initiative
Drive horizontal integration across a portfolio of Agile teams on the program, helping them remove impediments and escalating risks to the STE
Work with the development teams to create schedules and release plans
Support the Agile teams with the creation of detailed estimates for candidate projects
Facilitate and oversee collaboration across teams and with program management
Manage multi-team software release deployments to ensure coordination
Participate in program level, cross-team stakeholder communication
Conduct people management responsibilities, such as performance reviews, one-on-one meetings