Technical Delivery Lead

Allegion•Carmel, IN

7h•Hybrid

About The Position

The Technical Delivery Lead drives delivery of complex technical solutions for Allegion's Order Management product teams. This role connects engineering execution, Agile delivery, and technical program management. The person in this role owns delivery from requirements through release, stays close enough to the technical work to guide and unblock the team, partners with product owners, engineering teams, and business stakeholders, and helps ensure solutions are delivered on time, within scope, and with strong quality. The role also serves as a servant leader for Agile teams by facilitating Scrum ceremonies, removing impediments, and driving continuous improvement across the delivery lifecycle. Allegion is a hybrid workplace, combining in-person collaboration with the flexibility of remote work. Specific expectations for this role will be shared by the talent acquisition partner.

Requirements

Bachelor’s degree required (Computer Science, Information Technology, or related discipline preferred)
2+ years of experience in technical delivery or as a Scrum Master/technical project manager
A strong ability to drive delivery of robust, high-scale systems and to challenge engineers to think bigger and more generically in developing their solutions.
Experience in Agile software delivery, including backlog management and sprint planning.
Self-motivated, independent, and proactive, with outstanding communication skills; able to effectively communicate complex ideas and make compelling arguments across business and technical audiences.
Experience coordinating release management and production support processes.
Excellent cross-functional influencer, comfortable working in a fast-paced environment with frequent context switching; experienced coaching and mentoring team members and leading through influence within and across teams to maintain alignment and shared consciousness.
Demonstrated ability to scope, schedule, and resource multiple complex projects in collaboration with other cross-functional partners.
Qualified candidates must be legally authorized to be employed in the United States.
The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

Nice To Haves

Experience with QA/testing practices (test case design, defect tracking)
Familiarity with test automation tools
Experience using SQL and reporting tools (e.g., Power BI) to track delivery metrics
Experience supporting SOX compliance documentation
PMP, CSM, or other relevant Agile/delivery certification

Responsibilities

Lead end-to-end delivery of technical solutions, from requirements through release, across one or more IT product teams.
Champion AI-native ways of working by helping teams use AI tools responsibly in daily engineering workflows, including AI-assisted code review, automated testing, documentation support, and sprint planning.
Encourage a culture where AI improves quality, speed, and learning while maintaining appropriate human judgment and accountability.
Partner with product owners, team leads, and business stakeholders to define, prioritize, and refine the product backlog.
Lead Scrum ceremonies and champion Agile best practices as the team’s Scrum Master.
Coordinate across IT teams and delivery partners to align on scope, dependencies, and technical approach for cross-team initiatives.
Translate business requirements into clear technical requirements and user stories for the development team.
Track delivery progress, risks, and issues; proactively resolve blockers and escalate when needed.
Oversee test planning and execution to ensure features meet quality and functional expectations prior to release.
Manage release activities, documentation, and approvals; coordinate production deployments outside business hours as needed.
Provide production support oversight, including triage and coordination of support tickets.
Report on delivery status, metrics, and risks to stakeholders and leadership.
Act as a technical escalation point, unblocking engineers on complex technical or architectural problems.
Champion continuous improvement in delivery practices, tooling, and team ways of working.
Other duties as assigned.

Benefits

Health, dental and vision insurance coverage
Unlimited Paid Time Off
401K plan with a 6% company match and no vesting period
Health Savings Accounts
Flexible Spending Accounts
Disability Insurance – Short-Term and Long-Term coverage
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program
Employee Discounts through Perks at Work
Community involvement and opportunities to give back