Technical Delivery Lead

HomeServe USA•Norwalk, CT

3d•$125,933 - $167,910•Onsite

About The Position

The Technical Delivery Leader will be responsible for the technical direction and delivery within the Integrations workstream (i.e. POD), ensuring the solution is scalable, robust, and aligned with business objectives and the overall technical landscape of HomeServe. Reporting to the Senior Manager, Application Support, this role will be responsible for the delivery of development, maintenance, and enhancements within the latest solution developments. They will oversee the technical planning, execution, and delivery of the workstream, providing and gathering input on the technical architecture and design for Technical Integrations.

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field
5+ years of experience in software development, with 3-5 years leading technical and/or development team(s) during implementation of relevant platforms
Proficiency in programming languages and frameworks (SQL, PostgreSQL, DataWeave, Json, Python)
Experience with APIs and API Development
Experience with ETL tools and technology
Experience with AI trends, technologies and best practices
Experience with common Agile tools (Jira, Confluence, GitHub)
Knowledge of automated testing solutions
Demonstrated ability to translate/communicate complex concepts to peers and business partners
Demonstrated ability to work in a fast paced and changing environment with short deadlines, interruptions, and multiple tasks/projects occurring at once
Detail-oriented, organized, and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines
Demonstrated ability to leverage and mentor others through technical team leadership
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Strong technical project management and/or leadership skills including the ability to plan, organize, and control activities
Experience working in an offshore/onshore collaborative environment

Nice To Haves

Architecture certifications such as TOGAF are an asset
Agile certifications (SAFe, Certified Scrum Master, Professional Scrum Master) preferred

Responsibilities

Ensure that the technical aspects of projects are delivered on time and meet quality standards, working closely with the functional lead to plan and coordinate tasks
Provide technical direction and leadership to the development team, including making decisions on architecture and design
Ensure solution(s) adhere to architectural guidelines, standards and best practices
Design integrations with other systems and services, both internal and external as needed
Address technical challenges and obstacles, finding effective solutions to issues that arise during development
Identify, assess, and prioritize risks and challenges, and develop strategies for mitigating these risks effectively
Proactively identify, report, and escalate technical risks when guidance or intervention is needed and report to leadership accordingly
Stay updated with the platform roadmap, latest solution developments and releases, to introduce improvements to the platform and take advantage of newly released functionality
Conduct code reviews to ensure adherence to coding standards and maintain code quality and integrity
Coordinate with internal workstream team to manage readiness for integration testing, User Acceptance Testing (UAT), releases, and cutover
Oversee workstream and solution-specific dress rehearsals and releases, ensuring successful deployment with minimal disruption to production environments
Facilitate post-release support and troubleshooting, coordinating with other cross-functional teams to resolve release issues
Responsible for leading a team of Developers and/or Engineers.
Provide day-to-day oversight of workstream technical teams as well as any contract resources supporting the overall delivery
Collaborate with IT Development Lead, Solution Architects and Enterprise Architects to design scalable, robust and cost-effective technical solutions that meet business requirements
Collaborate with Functional leads and Product Owners to determine areas of overlap, dependency, or conflict when considering workstream requirements
Support the workstream functional team with development of documentation such as user stories, acceptance criteria and test scripts
Responsible for delivering and managing business defined solutions within the respective POD.
Work with business users and IT staff to troubleshoot difficult operational, data and exceptions issues
Act as a mentor to developers, offering guidance, support, and training as needed
Support performance management of all workstream technical resources
Oversee creation of technical documentation, including technical design documents, system architecture diagrams and operating procedures
Ensure documentation is kept up to date, reflecting the latest system changes or updates