Technical Delivery Director
About The Position
Capgemini is seeking an experienced Technical Delivery Director to lead a portfolio of Digital Experience, Marketing Technology, Customer Engagement, and Advisor Enablement initiatives for a major Financial Services client. This leadership role is responsible for driving end-to-end delivery across multiple programs, ensuring delivery excellence, stakeholder satisfaction, operational efficiency, and business value realization. The ideal candidate will combine strong technical delivery leadership with experience supporting digital customer experience, marketing technology, cloud, and customer engagement platforms.
Requirements
- 15+ years of experience leading technology delivery, program management, or portfolio delivery initiatives
- Proven experience leading large-scale enterprise transformation programs
- Strong experience managing executive stakeholders and complex delivery organizations
- Experience with Agile delivery methodologies and large distributed teams
- Experience delivering digital platform, customer experience, web, mobile, portal, or customer engagement solutions
- Strong understanding of cloud technologies, APIs, integrations, and modern application architectures
- Experience managing delivery governance, budgets, forecasting, resource planning, and risk management
- Excellent communication, presentation, and leadership skills
- Must have current, unrestricted authorization to work in the United States permanently. This position does not offer visa sponsorship now or in the future.
Nice To Haves
- Experience supporting Marketing Technology (MarTech), Digital Experience, Personalization, Customer Engagement, or Advisor Enablement initiatives
- Experience with platforms such as Adobe Experience Cloud, AEM, Salesforce Marketing Cloud, Hearsay, or similar technologies
- Experience within Financial Services, Insurance, Wealth Management, Banking, or other regulated industries
- AWS, SAFe, PMP, Scrum, Adobe, or Salesforce certifications are a plus
Responsibilities
- Lead large-scale digital transformation, customer experience, and marketing technology initiatives
- Manage multiple programs, budgets, risks, dependencies, and delivery teams
- Partner with business and technology executives to align delivery outcomes with strategic objectives
- Drive Agile delivery practices, governance, quality, and operational excellence
- Lead cross-functional global teams including architects, engineers, delivery managers, and business stakeholders
- Oversee cloud, integration, digital platform, and customer engagement initiatives
- Ensure predictable delivery, financial management, and portfolio performance
- Foster a culture of accountability, innovation, collaboration, and continuous improvement
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
