Technical Customer Service Representative - Chavies, KY
Military Spouse Corporate Career Network•Chavies, KY
•Onsite
About The Position
Foundever is hiring Technical Customer Service Associates. We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.
Requirements
- Ability to multitask in and navigate between screens efficiently while assisting customers
- Comfortable in a fast-paced environment
- Must be 18+ years of age
- High school diploma (or GED equivalent)
- Must pass a criminal background check
Responsibilities
- Handle inbound customer service calls
- Drive customer satisfaction through voice, chat and email communication
- Navigate multiple systems and tools
- Recommend product solutions for unique customer needs
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Vision insurance
- Employee Assistance Program (EAP)
- 401k retirement plan with company match
- Employee discounts
- Referral bonuses
- Internal Mobility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
