Technical Counter Sales Representative 2

Wainbee Limited•Duncan, BC

88d•CA$55,000 - CA$69,000•Onsite

About The Position

Wainbee is a 100% employee-owned company that values and supports its people. We offer growth opportunities in the Mechanical and Industrial Sector, competitive compensation and benefits, and comprehensive training and support. As a Technical Counter Sales Representative, you will be responsible for store operations, customer service, and warehouse duties. This role requires mechanical and technical education or experience, knowledge of Microsoft Office, strong customer service skills, and the ability to work independently and as part of a team. The position is located in Duncan, BC, with a schedule of 8:00 am to 4:30 pm, 37.5 hours per week.

Requirements

Mechanical and technical education and/or proven experience in hydraulics and or pneumatics.
Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
Superior telephone manners and strong interpersonal skills.
Strong written and verbal skills to communicate with all levels of the organization.
Strong customer service orientation.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Consent to a Criminal Background Check and Driver's Abstract by Wainbee.
Moderate physical Activity
Able to lift up to 40 lbs
Exceptional communication skills, both verbal and written.
Ability to work effectively in a high-paced environment when required.
Demonstrates emotional intelligence in dealing with colleagues and customers.

Nice To Haves

Technical knowledge is advantageous

Responsibilities

Greet walk-in customers to the store in a professional and welcoming manner.
Assist customers with their product requirements.
Build hydraulic and pneumatic hose assemblies utilizing the provided tools, equipment, and training.
Pick, pack and ship orders and transfers.
Maintain store stock levels and product displays.
Maintain a neat, inviting, and safe store.
Actively participate in development training provided by the company and vendors.
Provide complete accurate information to other supporting departments such as Purchasing, Credit and technical services.
Perform other duties as assigned.
Follow guidelines safe warehouse access and operation of machinery.
Receive, process and report if any discrepancy in incoming orders (POs, Transfers) ensuring accuracy and completeness.
Monitor transfers in transit and report if any misalignment occurs.
Pack goods so that they arrive intact at the customer's or supplier's premises.
Perform data entry and maintain accurate records in the inventory management system.
Monitor and maintain inventory levels, ensuring adequate levels of supplies are always available.
Assist with the organization and maintenance of the warehouse, including shelving, labeling, and cleaning.
Participate in periodic inventory audits and cycle counts.