Technical Coordinator - Communications

City of Midland•Tx, TX

6d•Onsite

About The Position

This role coordinates information and maintains numerous databases for the Public Safety Communications Division. The Technical Coordinator acts as an administrator for various systems related to documentation and notification of division functions. Responsibilities include coordinating and retrieving information for open records requests, assisting in budget development and monitoring expenditures, and ensuring accurate addressing against the Computer Aided Dispatch System. The position also involves maintaining CJIS documentation, preparing dispatch work schedules, and potentially meeting with customers regarding telecommunication requirements. Additionally, the role supports budget preparation, manages inventory, and represents the division at telecommunications meetings.

Requirements

Ability to attain CJIS awareness certification.
Ability to attain TCIC/NCIC LTFA training and certification.
Ability to be helpful and provide quality customer service.
Positively interact with other persons at all times.
Good working knowledge of PC operating systems and PC hardware/software.
Knowledge of computer concepts and methodologies.
Ability to read and interpret technical materials.
Self-motivation and good problem-solving and troubleshooting capabilities.
Ability to maintain appropriate records and files.
Identify problems and recommend solutions.
Good oral and written communication skills.
Ability to prepare clear and concise reports and instructions.
Two to three years of experience in computer support is required.
Certifications may substitute for some of the experience.
Must maintain a valid driver's license.

Responsibilities

Coordinates information and maintains numerous databases.
Administrator for numerous systems used in the documentation and notification of the numerous functions of the Public Safety Communications Division.
Coordinates and retrieves information for the Open records request for the Public Safety Communications Division.
Assists in the development of the budget and makes recommendations for purchases, capital items or additional employees during the annual budget process.
Monitors expenditures during the year.
Coordinates mapping edits with City GIS and other mapping sources.
Ensures addressing is accurate against the Computer Aided Dispatch System.
Maintains and continually updates CJIS documentation as it pertains to PSCC and City operations.
Prepares documentation and notification of the numerous functions of the Public Safety Communications Division.
Administrator for multiple systems, which would require upgrading and maintaining the systems.
Responsible for backup Payroll entry and maintenance.
Prepares Dispatch work schedule.
May meet with customers on telecommunication requirements.
Collects, analyzes and documents requirements.
May assist in reviewing telecommunications invoices.
Assists with budget preparation and makes purchase recommendations.
Maintains inventory documentation and maintenance schedules and supervises installation and testing of new equipment.
Represents the division at telecommunications meetings; prepares reports and correspondence.
Routinely adheres to and maintains a positive attitude towards City and Division Goals.
Performs related duties as required.