Technical Content Creator

Fox Factory • Burnaby, BC

4d • CA$73,426 - CA$100,960 • Onsite

About The Position

FOX Factory is seeking a Technical Content Creator to join their Mountain Bike Marketing team. This role is responsible for creating compelling, technically accurate content that educates, inspires, and engages riders, dealers, media partners, and industry stakeholders. The ideal candidate combines exceptional writing skills with a passion for mountain biking and the ability to translate complex suspension and component technologies into accessible, engaging content. Working closely with product managers, engineers, athletes, and marketing teams, the Technical Content Creator will help tell the story behind FOX products and technologies across digital, print, social, and retail channels.

Requirements

• Exceptional writing, editing, and proofreading skills.
• Strong ability to simplify complex technical information without sacrificing accuracy.
• Demonstrated passion for mountain biking and understanding of bike components, suspension systems, and riding disciplines.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong collaboration and communication skills.
• Bachelor’s degree in marketing, Communications, Journalism, Technical Writing, or a related field, or equivalent professional experience.
• 5 years of experience in content creation, technical writing, marketing communications, or a related role.

Nice To Haves

• Knowledge of mountain bike suspension design, tuning concepts, and rider setup principles.
• Familiarity with SEO best practices, content management systems, and analytics tools.
• Photography, video scripting, or multimedia content experience is a plus.
• Experience working within the cycling, outdoor, sports, or performance product industries preferred.
• Experience in creating content for product launches and integrated marketing campaigns preferred.
• Experience riding and testing mountain bikes across multiple disciplines, including trail, enduro, downhill, and e-MTB preferred.

Responsibilities

• Develop technical and marketing content for mountain bike products, including suspension forks, shocks, dropper posts, and related technologies.
• Create product launch materials, web copy, feature explanations, technical articles, blogs, email campaigns, dealer resources, and athlete-focused content.
• Collaborate with engineering and product teams to understand technical innovations and communicate their benefits to riders of varying skill levels.
• Produce educational content that helps consumers understand product setup, tuning, maintenance, and performance advantages.
• Support new product launches with compelling storytelling and accurate technical messaging.
• Interview athletes, engineers, product managers, and industry partners to develop authentic brand stories.
• Ensure consistency in brand voice, technical terminology, and messaging across all communication channels.
• Assist in developing content strategies that support product awareness, rider education, and sales objectives.
• Stay informed about mountain bike industry trends, emerging technologies, competitor products, and rider culture.
• Participate in product testing, events, races, media launches, and field experiences to gather insights and create authentic content.

Benefits

• Competitive wages
• Great benefits
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level