Technical Consultant

Prodigy One•Annapolis Junction, MD

1d•Onsite

About The Position

Prodigy One, LLC. is a systems and software engineering services firm providing more than 45 years of service to state and federal customers. By combining unparalleled experience and capabilities, our company provides big data, cloud development, and enterprise management solutions. We are focused on product usability and end user presentation to help our customers make the best decisions possible. Given our length of service in the industry, Prodigy One knows the importance of a competitive salary and benefits package. That's why our total compensation package can be tailored to meet employees personal needs. A CLEARANCE IS REQUIRED TO BE CONSIDERED FOR THIS ROLE Clearance Required: Active TS/SCI clearance with Polygraph Location: Annapolis Junction, MD Compensation and labor categories are defined in accordance with program requirements and government guidelines. Salary within the posted range is determined based on an individual’s experience, education, certifications, and overall qualifications, and may be further adjusted based on benefit selections. We are seeking any The Cloud Solutions Outreach and Cultural Transformation Specialist who's pivotal role responsible for driving cloud adoption and transformation initiatives within the organization. This position requires a dynamic individual who can effectively engage with customers, partners, and internal stakeholders to improve the cloud onboarding experience and drive a cultural shift. The ideal candidate will have excellent communication skills, customer service skills, and a process-oriented mindset.

Requirements

Excellent verbal and written communication skills
Ability to give clear and engaging presentations
Process-oriented with strong organizational skills
Experience with Confluence, SiteWorks or similar documentation tools
Ability to gather and interpret metrics to drive decision-making
Customer-centric approach with a commitment to meeting and exceeding customer expectations.
10+ years of proven experience in change management and in implementing large cultural shifts

Nice To Haves

Familiarity with FINOPS practices and tools
Understanding of industry best practices in regards to Digital Transformation Change Management (Prosci)
Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect)

Responsibilities

Identify content customers need to understand cloud and develop resources to enable the cloud onboarding experience (from onboarding to provisioning)
Create surveys to assess customer experiences and identify gaps, providing input to improve processes
Understand concerns customers have with their cloud transitions, providing documented resources to address them
Assist with cloud cultural transformation initiatives within the organization, driving adoption and best practices.
Facilitate cloud enablement discussions and sessions to educate stakeholders on the benefits and capabilities of cloud technologies and address concerns
Assist in the development of strategy to support organizational wide cultural shift to cloud
Interact with commercial cloud providers to ensure customers stay updated on the latest offerings and best practices.
Build and maintain Confluence pages and SiteWorks websites to document cloud processes, best practices, and FAQs.
Create and update training materials and user guides to keep the user-base informed and educated.
Be articulate and well-spoken, capable of giving presentations to diverse audiences, including technical and non-technical stakeholders.
Conduct and/or facilitate workshops and training sessions and prepare related communications to enhance cloud literacy across the organization.
Author newsletters, whitepapers, and articles to facilitate cultural change
Develop and implement processes to ensure smooth cloud adoption and ongoing management.
Gather and analyze metrics to measure the effectiveness of cloud onboarding and organizational concerns, and identify areas for improvement.
Possess a working understanding of cloud technologies and offerings, including IaaS, PaaS, and SaaS models.
Ability to work in a fast-paced environment with changing priorities.