FSO - Tech Cons - Platforms - P&C Insurance - Guidewire - Technical Consultant - Senior Manager

EY•Hartford, DC

3d•$171,600 - $445,700•Hybrid

About The Position

Insurers across the globe are investing heavily in technology-enabled transformation programs, with digital customer, agent, and partner experiences emerging as the most critical "hot spot" alongside claims, underwriting, policy, and billing. Our ambition is to be the C-suite advisor for insurance technology-enabled transformation programs, recognized by our clients for our insightful thought leadership, pro-activity in meeting their needs and having truly globally integrated capabilities. As a Senior Manager in EY's Guidewire practice, you will lead the delivery, transformation, and optimization of Guidewire programs across multiple client engagements. You will be responsible for shaping target-state digital architectures, driving market activation for our Guidewire services, and building senior client relationships, while ensuring alignment with EY's quality standards and client expectations. This role requires a strong leader with deep experience in Guidewire Platform across PolicyCenter, BillingCenter, ClaimCenter, Digital (Jutro, Enterprise Engage, Portals), front-end engineering, micro-frontend architecture, and agile delivery models. Typical programs will span the following areas of insurance technology-enabled transformation: Guidewire System Implementation (Policy, Billing, Claims, Digital), Guidewire Digital Portals, Jutro Digital Platform, and Enterprise Engage, Enterprise Data Management, Reinsurance Accounting and Reporting Operations/Technology, Performance Management and Measurement, Enterprise Technology Expense Reduction. We assist our clients in designing and implementing solutions to improve their organizations' efficiency and effectiveness in the areas of strategy, people, processes and technology.

Requirements

Bachelor's degree in Computer Science, Engineering, Technology or a related field, with 10+ years of relevant work experience at a Property and Casualty Insurance carrier or consulting firm; or a master's degree in Computer Science, Engineering, Technology or a related field with 8+ years of equivalent experience.
A minimum of 5 years in a leadership role managing large, multi-workstream Guidewire or digital transformation programs, including budget, delivery, and people accountability.
Previous application experience in any of the following: Guidewire, JUTRO, REACT JS, Angular, Enterprise Webservices, OneShield, Exigen, MajescoMastek, DuckCreek, FirstBest, Business Objects, Cognos, Informatica, FIGMA.
Proficiency in one or more of the following competencies: Guidewire InsuranceSuite Platform, Guidewire Enterprise Engage and Jutro Digital Platform, System selection and implementation, Definition of business and technical requirements, Design of business and technology architecture, Application configuration/integration, Data mapping, conversion, migration.
Demonstrated ability to lead system implementation through all phases of the project life cycle, including requirements definition, architecture design, conversion, and testing; based on a proven methodology.
Experience implementing best practices of software engineering processes, code review methodologies, and deploying code optimization tools and techniques across global delivery teams.
Experience creating POCs for complex design methodologies and providing alternative solution options, working closely with client counterparts and senior stakeholders.
Excellent written and verbal communication skills for technical writing, executive-level client presentations, and proposal development.
Demonstrated strategic thinking through a proven ability to research client inquiries and emerging issues related to regulations, industry practice, and new application technologies.
Proven experience in business development, including pipeline generation, pursuit leadership, proposal authoring, and pricing for digital transformation engagements.
Ability to travel 50–75%, on average, based on the work you do and the clients and industries/sectors you serve.

Nice To Haves

Guidewire certifications across PolicyCenter, BillingCenter, ClaimCenter, Integration, Cloud, and/or Digital.
Experience with management reporting enhancement, business intelligence/decision support, data warehousing/enterprise data design and management, or enterprise application integration.
Experience performing impact analyses and driving end-to-end solutions across connecting systems and digital channels.
Experience with cloud and DevOps tooling for Guidewire (AWS or Azure, Kubernetes, Terraform, GitHub Actions, Azure DevOps, Jenkins, SonarQube) and observability platforms.
Experience leading global delivery teams and Agile delivery frameworks (Scrum, Kanban, and/or SAFe).
Experience publishing Guidewire Marketplace assets or contributing to Guidewire PartnerConnect initiatives.

Responsibilities

Lead end-to-end delivery of large, multi-release Guidewire programs across multiple client engagements – from inception through hypercare – including environment strategy, release planning, and cutover execution for PolicyCenter, BillingCenter, ClaimCenter and Digital portals.
Define and own target-state architectures integrating core Guidewire applications, digital portals, rating, CRM, document management, data, and financial systems using APIs, micro-frontends, messaging, and Guidewire accelerators.
Establish non-functional requirements, performance engineering strategies, and accessibility standards, and oversee data conversion, migration, reporting, and analytics design across all channels.
Drive market activation for EY's Guidewire services – including pipeline development, offering design, pursuit support, pricing, proposals, and go-to-market asset creation – while building and sustaining senior client relationships and serving as a trusted advisor on transformations.
Develop and operationalize reusable Guidewire assets and accelerators, including packaging and publishing them for availability in the Guidewire Marketplace.
Build and manage delivery teams, budgets, roadmaps, governance, risk management, vendor coordination, user acceptance testing, training, release readiness, and production support operating models.
Provide strategic input into EY's Guidewire practice strategy, innovate delivery processes, and contribute to thought leadership, points of view, and eminence in the marketplace.
Mentor and develop top-performing teams, foster a collaborative and inclusive culture, and ensure compliance with EY's risk management, independence, and security standards.