About The Position

RLI is a different kind of insurance company, known for its specialty products, business model, culture, and results. The company fosters a collaborative culture that encourages ownership, professional growth, and meaningful contributions to complex claim outcomes. This role is within a dynamic, growing claims team where technical skills, strategic thinking, and a drive for exceptional results are valued. The employee owners are united around a single purpose: to work alongside customers and partners when they need them, in unexpected ways, with exceptional results. RLI is a Glassdoor Best Places to Work company with a strong financial track record.

Requirements

  • Bachelor’s degree
  • 6+ years of auto liability claims experience (umbrella/excess strongly preferred)
  • Demonstrated experience handling large exposure third-party claims
  • Strong background managing policy limit demands
  • Working knowledge of liability case law, statutes, and claims procedures in key jurisdictions
  • Ability to work independently in a fast-paced environment
  • Strong analytical, negotiation, and communication skills

Responsibilities

  • Proactively manage Personal Umbrella Liability claims from initial evaluation through resolution
  • Conduct in-depth investigations into liability, damages, and coverage issues with early exposure recognition
  • Monitor primary carrier handling to ensure best-in-class outcomes
  • Analyze complex coverage issues and draft professional coverage correspondence
  • Partner closely with defense counsel, primary carriers, and internal stakeholders
  • Handle claims in accordance with RLI Best Practices

Benefits

  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) — automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO)
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
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