Technical Claim Manager-Miscellaneous Professional Liability/E&O (hybrid)
About The Position
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.
Requirements
- Typically requires a bachelor’s degree in business administration, insurance, or a related field and 5+ years of experience in a similar position directly handling claims or as an attorney with experience in litigation.
- Meaningful experience handling professional liability claims with significant exposure under professional liability policies.
- Superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
- Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential.
- Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management.
Nice To Haves
- JD preferred.
Responsibilities
- Proactively handle professional liability claims primarily involving miscellaneous professional liability litigation, including Errors and Omissions/E&O and Architects & Engineers/A&E to achieve optimum payout results by resolving claims fairly, expeditiously, and economically.
- Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation.
- Complete timely investigation of claims and post appropriate reserves.
- Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues.
- Handle claims in accordance with RLI's Best Practices.
- Resolve claims in timely manner to an effective outcome.
- Travel to and attend mediations, settlement conferences, and/or trials as warranted.
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Senior
