Technical Claim Manager-Construction Defect (hybrid)

RLI Insurance CompanyChicago, IL
Hybrid

About The Position

Under occasional supervision, responsible for establishing, maintaining, processing, and resolving construction defect liability claims within defined authority. Obtains information regarding each claim through various means of investigation to evaluate coverage, liability and damages with the goal of prompt, efficient and accurate resolution. Responsible for managing moderate exposure construction defect liability claims.

Requirements

  • 5+ years of claim handling experience, particularly experience handling construction defect claims, is preferred.
  • Be proactive in initial investigation, claim handling and resolution.
  • Superior communication skills to work effectively with insureds, underwriters and claimants.
  • Excellent negotiation skills
  • Must be detail-oriented and practice good organizational skills.
  • Self-motivated and task-oriented.

Nice To Haves

  • A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial.

Responsibilities

  • Investigate, analyze, and review new claims for coverage, liability, damages, and reserves.
  • Manage investigators, adjusters, attorneys, and experts as needed.
  • Tenaciously pursue risk-transfer from all relevant parties and their insurance carriers.
  • Maintain both litigated and non-litigated third-party damage claim files to ensure claims are properly documented, adjusted, and paid.
  • Participate in special claim projects and other duties as needed.

Benefits

  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) — automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
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