Technical Claim Director-GL Major Case Unit (hybrid)

RLI Insurance•Chicago, IL

1d•Hybrid

About The Position

We are seeking a Technical Claim Director to join our GL Major Case Unit. This role is responsible for handling high-exposure, complex bodily injury and property damage claims across the United States. The ideal candidate will have a strong understanding of general liability claims, case law, and litigation management. This is a hybrid position, offering a blend of remote and in-office work.

Requirements

Bachelor's degree in business administration, insurance, or a related field.
8+ years of relevant legal or insurance related experience with general liability claims.
Meaningful experience handling general liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies, in various jurisdictions across the United States.
Proactive investigation, risk transfer identification and pursuit, strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential.
Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.

Nice To Haves

A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial.
A strong focus on U.S. south and southeastern states, as well as California, would be beneficial.
Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of general liability claims and would benefit from having experience with handling claims for different types of insurance risks and policies ( e.g. construction, premises liability, security, marine, etc.).

Responsibilities

Handle high-exposure, complex bodily injury and property damage claims across the United States (excluding New York).
Responsible for all aspects of claim-handling, including fact investigation, coverage analysis, injury/damages evaluation, and litigation management.
Evaluate claims and set case resolution strategies, including independent handling of mediations and trials in complex claims.
Develop and implement claim resolution strategies and identify claims where trial is appropriate.
Select, retain, and direct appropriate defense counsel on litigated cases.
Collaboratively communicate with Underwriting on industry trends or case law/statutory developments that may impact their respective product lines.
Lead in special projects and other duties as needed.
Occasional travel for mediations and trial as necessary.

Benefits

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses