Technical Business Systems Analyst - Senior
About The Position
Independence Pet Holdings, established in 2021, is a corporate holding company managing a diverse portfolio of pet health brands and services across North America. Clarus, a pet health data technology company, is modernizing information flow within the pet healthcare ecosystem by building cloud-native platforms for automation, real-time decisioning, and data exchange. The role involves two Senior Business Analysts who will also serve as Product Owners within Agile teams, acting as a bridge between global business stakeholders and technical development teams. The individual will be a Subject Matter Expert (SME) for the platform, owning the backlog and defining requirements for core data services and integration capabilities.
Requirements
- Minimum 7 years of experience as a Business Analyst, Product Owner, or Technical Product Manager.
- Deep understanding of Agile/Scrum methodologies.
- Proven experience writing high-quality user stories using management tools like Jira or Azure DevOps (ADO).
- Comfortable using Generative AI tools (e.g., ChatGPT, Copilot) to draft documentation, generate test scenarios, and visualize concepts.
- Experience working on backend platforms, API integrations, or data-driven products within cloud environments (Azure preferred).
- Comfortable discussing data mapping, system logic, and integration flows involving modern data tools (e.g., Azure Data Factory, Databricks, or SQL).
- Must be located in the greater Chicago area and willing to work 2 days/week (Tues/Thurs) onsite in our downtown office.
Nice To Haves
- Previous experience in Animal Health, Veterinary Technology, or Insurance.
- Familiarity with veterinary practice management software or insurance policy administration systems.
- Understanding of data privacy, compliance, or financial transaction workflows.
Responsibilities
- Act as the proxy for the business, translating high-level vision into actionable user stories, epics, and acceptance criteria.
- Manage and prioritize the product backlog to ensure the team is always working on the highest-value features.
- Proactively use AI-driven tools to accelerate the creation of comprehensive user stories, initial mockups, and test plans, ensuring high velocity without sacrificing quality.
- Lead Agile ceremonies including Sprint Planning, Backlog Grooming, and Sprint Reviews.
- Define requirements for data ingestion from third-party partners and map them to our internal data standards.
- Work with architects to define the attributes of our Unified Data Models, ensuring we capture a comprehensive view of the customer and their needs.
- Analyze complex business workflows to identify opportunities for process optimization and service efficiency.
- Collaborate with stakeholders across our global portfolio companies to understand their specific market needs.
- Ensure that the platform is built with modularity and scalability in mind, capable of serving multiple tenants and external partners.
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
