Technical Business Systems Analyst - Senior
About The Position
At Clarus, we are harnessing intelligence to propel pet health towards a brighter, smarter, more connected future. A future where information flows freely across caregivers & care environments, insights are more instant and actionable, and financial decisions are empowered. For us, that future starts by fundamentally changing how pet insurance operates. We’re engineering systems that decomplexify coverage and facilitate reimbursement, so more pets can get the care they deserve. Our team of pet industry veterans and passionate pet people come from across the tech and health continuums. Together, we’re openly challenging industry convention in service of creating totally new possibilities. Which is why our culture is built on the values of curiosity, entrepreneurship, humility and fierce collaboration. The Role We are looking for two Senior Business Analysts who will also serve as Product Owners within our Agile teams. You will act as the bridge between our global business stakeholders and our technical development teams. In this role, you will act as the Subject Matter Expert (SME) for the platform, owning the backlog and defining the requirements for our core data services and integration capabilities.
Requirements
- Minimum 7 years of experience as a Business Analyst, Product Owner, or Technical Product Manager.
- Deep understanding of Agile/Scrum methodologies.
- Proven experience writing high-quality user stories using management tools like Jira or Azure DevOps (ADO).
- Comfortable using Generative AI tools (e.g., ChatGPT, Copilot) to draft documentation, generate test scenarios, and visualize concepts.
- You should view AI as a partner in your workflow, not a replacement.
- Experience working on backend platforms, API integrations, or data-driven products within cloud environments (Azure preferred).
- You don't need to code, but you must be comfortable discussing data mapping, system logic, and integration flows involving modern data tools (e.g., Azure Data Factory, Databricks, or SQL).
- Be located in the greater Chicago area and willing to work 2 days/week (Tues/Thurs) onsite in our downtown office.
- Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)
- Associate’s Degree in a Technical Field
- Certification in relevant focus area
Nice To Haves
- Previous experience in Animal Health, Veterinary Technology, or Insurance.
- Familiarity with veterinary practice management software or insurance policy administration systems.
- Understanding of data privacy, compliance, or financial transaction workflows.
Responsibilities
- Act as the proxy for the business, translating high-level vision into actionable user stories, epics, and acceptance criteria.
- Manage and prioritize the product backlog to ensure the team is always working on the highest-value features.
- Proactively use AI-driven tools to accelerate the creation of comprehensive user stories, initial mockups, and test plans, ensuring high velocity without sacrificing quality.
- Lead Agile ceremonies including Sprint Planning, Backlog Grooming, and Sprint Reviews.
- Define requirements for data ingestion from third-party partners and map them to our internal data standards.
- Work with architects to define the attributes of our Unified Data Models, ensuring we capture a comprehensive view of the customer and their needs.
- Analyze complex business workflows to identify opportunities for process optimization and service efficiency.
- Collaborate with stakeholders across our global portfolio companies to understand their specific market needs.
- Ensure that the platform is built with modularity and scalability in mind, capable of serving multiple tenants and external partners.
- Develops and executes technical strategies that drive business growth.
- Analyzes data to report on common sources of technical issues or questions and makes recommendations to stakeholders.
- Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or leveraging these processes.
- May manage projects requiring the responsibility of delegating work and reviewing resulting work product.
- May be responsible for providing guidance, coaching, and training to other employees within job area.
- May function as a team lead and assistant to the supervisor/manager.
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
