Jr. Technical Business Analyst

ICF•Reston, VA

1d•Hybrid

About The Position

ICF is seeking a Junior Technical Business Analyst to work within a dynamic and highly innovative team environment in our Utility Program and Services Group. The Junior Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high quality products and innovative solutions to our clients.

Requirements

Bachelor's degree in Science, Math, IT, Computer Science, or related fields.
Knowledge and experience in MS Office products, including Excel, Visio, Teams PowerPoint and CoPilot.

Nice To Haves

1+ years of experience in IT
Experience assisting with business, functional, or testing documentation such as requirements, use cases, test cases, or related project materials.
Experience/Exposure in the utility, energy, and/or energy efficiency sectors.
Interest in consulting or experience working in a client-facing environment.
Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders.
Strong customer service focus, project planning, and organizational skills.
Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines.
Experience with issue tracking and project management tools such as JIRA, SharePoint and/or Smartsheet.
Experience supporting requirements gathering activities and translating business needs into clear documentation.
Experience with testing software, tracking issues and working with developers to ensure that requirements are being met and a high-quality product produced

Responsibilities

Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
Support requirements gathering activities by working with stakeholders and project team members to document business needs and assist with solution discussions.
Learn client processes and procedures and assist the team in identifying opportunities for process and technology improvements.
Gain familiarity with ICF's technology solutions and support project teams in delivering solutions for clients.
Support user training efforts and assist with documenting and resolving system issues.